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About the rolePrestige Jayco Geelong is seeking a dedicated Service & Warranty Administration Co-Ordinator to join our team in Newcomb at our Service Centre,on a full-time basis. In this pivotal role, you will be responsible for providing excellent customer service and administrative support to our service and warranty operations, ensuring the seamless handling of all service-related inquiries and claim processes.What you''ll be doingManage and process all service and warranty claims, liaising with customers, suppliers, and internal stakeholders to ensure timely and efficient resolution.Maintain detailed records and documentation related to service and warranty activities.Provide administrative support to the service and warranty team, including data entry, report generation, and filing.Assist with the development and implementation of process improvements to enhance the customer experience.Act as the primary point of contact for all service and warranty-related inquiries, offering exceptional customer service.Support the Service & Warranty Manager to meet business operational goals.What we''re looking forProven experience in a similar administrative or customer service role, preferably within the automotive or caravan industry.Exceptional organisational and time management skills with the ability to prioritise multiple tasks and meet deadlines.Strong communication and interpersonal skills, with the ability to liaise effectively with customers, suppliers, and internal stakeholders.Proficient in the use of Microsoft Office suite, with the ability to quickly learn and adapt to new software and systems.Attention to detail and a commitment to maintaining accurate records and documentationA team-oriented mindset and a willingness to support the wider business as needed.What we offerAt Prestige Jayco, we pride ourselves on creating a positive and supportive work environment. In addition to a competitive salary, we offer a range of benefits to our employees, including:Opportunities for career development and growth.Flexible work arrangements to promote a healthy work-life balance.Comprehensive training and ongoing professional development.Employee discounts on our high-quality caravans and accessories.A collaborative and friendly team culture.About usPrestige Jayco is a leading manufacturer of premium caravans and recreational vehicles in Australia. With over 30 years of experience in the industry, we are committed to delivering exceptional products and unparalleled customer service. Our commitment to innovation, quality, and customer satisfaction has made us a trusted and respected brand in the caravan industry.If you''re ready to join a dynamic and growing team, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application. #J-18808-Ljbffr