Job Title

231-Victoria BC947 North ParkVictoria, BC V8T1C5, CANDescriptionWHO WE ARECanadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.WHY CHOOSE US?Job stability: Canadian Linen has been employing people for over 95 yearsCompetitive pay rate + commissionGreat benefits and employee assistance programRetirement Savings PlanOngoing training and mentoringGreat teammates and collaborative work environmentTHE ROLEIf you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.What youll do:As a Customer Service Representative, you''ll embark on a multifaceted journey involving physical work, driving, delivery, and a seamless blend of customer service and sales.Delivery Route Operations and Safety ProceduresNavigate assigned delivery routes, ensuring timely and safe deliveries within an established customer base.Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.Employ safe lifting techniques, prioritizing the secure movement of goods.Drive truck safely to designated customer locations, executing deliveries efficiently.Product Delivery and PickupDeliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.Collect soiled goods and organize them securely in the vehicle.Customer Service and SalesYou are the face of Canadian Linen to our customers and must work to build rapport with key decision makers.Ensure quality standards and proactively solve customer concerns.Grow our existing customer base by upselling and cross-selling additional products and services.Negotiate service agreement renewals and control inventory while working professionally and safely.Comply with driving and vehicle regulations.Accountability and communication.Post-Delivery Procedures, Reporting, and Professional StandardsUnload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.Report any vehicle accidents, mechanical issues, or malfunctions promptly.Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.Demonstrate and develop competencies aligned with the role.Uphold company values of integrity, respect, responsibility, and trust steadfastly.We are looking for individuals who have:A High School Diploma.A valid class 5 driver''s license with a clean driving record (Drivers Abstract required).Experience in physically demanding roles with heavy lifting.Proven experience in customer service, sales, and delivery services.A track record of punctual work attendance.Customer-focused and detail-oriented attributes.Excellent communication and interpersonal skills.Lifting ability of up to 50+ lbs. The ability to meet the physical requirements of the position and work, load/unload product from truck without assistance. This position requires bending, squatting, climbing, and reaching.A positive attitude, along with ambition, reliability, organization, and service spirit.Compensation: The hourly rate that Canadian Linen and Uniform Service reasonably expects to pay for this position starts at $28.24, depending on circumstances including an applicants skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities, and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. #J-18808-Ljbffr