Job Title

Tuesday, 29 April 2025Pullman Magenta Shores , a luxurious 5-star beachside resort just 15 minutes north of Terrigal on the NSW Central Coast, is more than just a serene escapeits an inspiring place to work. Our resort offers a sanctuary of relaxation and elegance, with studio guestrooms, villas, luxury beach houses, terraces, and a variety of dining options, including Barretts Restaurant, Shallows Casual Dining and Bar, and the seasonal Lagoon Bar. We also feature event facilities and the rejuvenating Vie Spa.As a team member, youll thrive in a dynamic environment where your role contributes to delivering exceptional guest experiences. Surrounded by the Pacific Ocean, Tuggerah Lakes, and Wyrrabalong National Park, this stunning backdrop provides the perfect setting for a balanced work-life experience.PurposeAs the Day Spa Manager, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise in spa management, ensures that all guests receive personalized care that is deeply oriented towards their relaxation and well-being.Primary Responsibilities :Lead and manage our spa team, ensuring that the highest standards of service and care are consistently metDevelop and execute strategies to drive revenue and enhance guest satisfactionTrain, mentor, and develop spa staff, nurturing a culture of excellence and continuous improvementMonitor and maintain inventory levels, retail sales, and cost controlsCollaborate with the team to create and promote revenue-generating ideas and spa packagesDevelop a strong understanding of the spa''s products and the wide range of treatments and services we offerSeamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breezeSkills & ExperienceHold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualificationsProven expertise in retail, sales, leadership, training, and team developmentStrong business acumen and a focus on achieving business goalsExceptional communication and interpersonal skillsExemplify impeccable grooming, presentation and have a thoughtful communication stylePossess expert time management skills, with the ability to customise treatments for each guest''s unique needsMaintain composure and agility under pressureBring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needsALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accors industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.At Pullman Magenta Shores, youll be part of a team that helps guests relax, explore, and connect, all while enjoying a workplace that feels like a retreat from the everyday.Pullman Magenta Shores, 1 Magenta Drive, Magenta, New South Wales, Australia #J-18808-Ljbffr