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Job Title


Client Liaison Officer


Company : Everlight Radiology


Location : Sydney, New South Wales


Created : 2025-05-07


Job Type : Full Time


Job Description

6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Please apply by emailing your CV and cover letter to: peopleteam@everlightradiology.comWho You AreAre you an ambitious, detail focussed, people person with 12+ months experience within the radiology sector (working in either an administrative, operational, sales or radiographer role) and looking to take the next step in your career? This is the perfect role for anyone looking to transition into a foundational commercial role and develop a career in sales. You will be provided the support, training, mentorship and opportunities to grow and forge a successful career in sales.Everlight Radiology About UsAt Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a Follow the Sun model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 2m patients globally.At Everlight, youll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. Well invest in your development through our CONNECT programme, ensuring we all reach our potential.The ANZ commercial team is a hard-working, close knit team. Were supportive, collaborative and work as a team. Were well connected, meeting everyday for a daily cross-department stand-up meeting. We regularly meet in person in Australia for team meetings, training and social events.Purpose of the RoleThe commercial team is responsible for managing client relationships and nurturing and growing business. As a Client Liaison Officer, you will help us to achieve that by supporting clients and the sales team to resolve queries and complaints, whilst also managing a small number of your own client accounts. You will work across a broad range of commercial areas.What We OfferA hybrid flexible working environmentAn employee-led development programme (CONNECT) to enhance your skills and career progressionGlobal offices in prime city locationsCompetitive remuneration packageSalary Sacrifice SchemesNovated Lease SchemeGym, Apparel and Wellbeing DiscountsStudy and exam leaveMental Health and Well-Being SupportKey Responsibilities:You will be responsible for:investigation, management, archiving and reporting of client issues and complaints, including study audits and RCAs (excluding clinical discrepancies) in a respectful and timely fashionWorking with the governance team and attending governance meetingsConducting analysis as required to support the commercial teamSupport in tendering content creation and tender library management, liaising with other teams to build library and assist with tender preparation and submissionsValidating and issuing client performance reports (both automated and manual reporting)Conduct breach coding and ensuring manual adjustments are made to reflect any changes in a study journeySupport the sales team and Commercial Director as required, including preparation for client meetings, pitches, minute taking, tenders, report preparation, investigation of issues, attending client meetings and other support tasksDirectly managing a small number of client accountsEffective communication and decision-making skillsAbility to work independently and to deadlinesConfident, outgoing and ambitiousHighly organisedProven track record of problem solving in a fast-paced environmentStrong networking/relationship building skills internally and externallyAbility to travelAbility to attend occasional meetings with global teams outside office hoursApplication ProcessPlease apply by emailing your CV and covering letter to peopleteam@everlightradiology.comWere looking for someone to start immediatelySuccessful applicants will be contacted to arrange a first-round interviewAt this time we are only accepting candidates who have the right to live and work in AustraliaSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesIndustriesHospitals and Health Care, Medical Practices, and HospitalsReferrals increase your chances of interviewing at Everlight Radiology by 2xSign in to set job alerts for Client Liaison Officer roles.Sydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 hour agoSydney, New South Wales, Australia 1 day agoAdministration Bookings Officer - CardiologyRandwick, New South Wales, Australia 15 hours agoExecutive Assistant (For Relocation to Kingdom of Saudi Arabia)Sydney, New South Wales, Australia 3 weeks agoPyrmont, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoAdministrative Business Partner, Google Research (Part Time)Sydney, New South Wales, Australia 2 weeks agoReceptionist / Personal Assistant 4 to 5 Days a WeekSydney, New South Wales, Australia 4 weeks agoSurry Hills, New South Wales, Australia 3 weeks agoSurry Hills, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoPyrmont, New South Wales, Australia 2 weeks agoTennyson Point, New South Wales, Australia 2 weeks agoAdministrative Assistant - Global Mobility ServicesSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoNorth Sydney, New South Wales, Australia 3 weeks agoChatswood, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 3 months agoBusiness Support Officer - Medical Services Directorate - The Sutherland HospitalSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$90,000.00-A$110,000.00 3 hours agoBusiness Support Officer - Medical Services Directorate - The Sutherland HospitalSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia A$90,000.00-A$100,000.00 1 day agoWere unlocking community knowledge in a new way. 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