Job Title

Achieve your dreams by helping others achieve theirsWe support you to grow your careerCompetitive salary with uncapped bonusesThe In Work Support Mentor plays a critical role in ensuring post placement support is effectively delivered to participants and employers in an efficient, timely manner and to a high-quality standard as per the Asuria service delivery model. The Mentor will be working across Auburn, Blacktown, Merrylands, Parramatta, St. Marys sites.The In Work Support Mentor has a primary focus of:Forming solid ongoing relationships with both participants and employersMaximising participants retention in ongoing sustainable employmentEnsuring participants reach 4, 12- and 26-week employment outcomes and beyondThe role addresses challenges and implements resolution strategies for participants potentially falling out of employment. The role responds to participants requests and enquiries and offers advice.The rewards of being an Asurian Mentor:Enjoy Exclusive Retail Discounts, Embrace Recognition and Empower your Well-Being - Rewards for U at Asuria!3 days bonus leave per yearUp to 15 weeks Paid Parental LeaveNon-primary carer paid leaveGenuine work-life balanceSmart phone providedAccess to Employee Assistance Program providing counselling services across a wide range of work and life categories such as career, family, financial and health assistance.Learning & Development opportunities and direct support to achieving a Cert IV/ Diploma qualification in a relevant discipline.About the RoleEnsure minimum contact requirements for participants are adhered to and contact adjusted as needed to ensure outcomes are metComplete a risk assessment of each placement that identifies the contact regime required during first six months of placement, reviewing regime at each contactImplement strategies to ensure placement continuity when requiredActively engage with employers to identify their needs in order to market appropriate ParticipantsDevelop and maintain relationships with participants, employers, Recruitment Consultant and Job Coaches to achieve successful employment outcomesApply active listening and questioning techniques to identify goals, strengths and obstacles to enable continued employmentIdentify in advance issues relating to payment rates or hours worked that may impact on the future achievement of employment outcomesTo be considered for the position, you will need to have:Proven experience in case management, customer service, sales, marketing and/or recruitment deliveryStrong verbal and written communication skillsInterpersonal skillsTime management and organisational skillsHow to ApplyTake the first step to this important role in providing jobs for others. If you match the criteria above, we want to hear from you!Simply complete the application process by clicking the ''Apply Now'' button. Only shortlisted candidates will be contacted.A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position and successful applicants must have (or create) a myGovID account.Asuria is an EEO employer that welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent. Asuria is a Child Safe Organisation committed to child safety and wellbeing. #J-18808-Ljbffr