Job Title

At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, enabling us to design and deliver personal experiences. We believe in the power of belonging making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. We are looking for an energizing and confident Guest Service Officer to join our Front Office department and help lead the way in creating memorable guest experiences! Join us at Hyatt in the journey of making travel more human, connected, and sustainable. Here, everyone''s role matters, and your individuality is celebrated. The Role Check-in and check-out of guests Cashiering and answering incoming calls to the hotel Coordinating and programming wake-up calls Assisting guests with general enquiries Updating arrival reports and room allocation Handling guest feedback and resolving complaints The Person High level of grooming and personal presentation Excellent written and verbal communication skills Flexibility to work various shifts, including early mornings, late nights, weekends, and public holidays Previous experience with Opera is advantageous A full open driver''s license within Australia is highly desirable Legal working rights in Australia The Perks Complimentary accommodation at Hyatt properties worldwide Discounted accommodation for associates, friends, and family Complimentary Headspace membership for Hyatt associates Wellbeing leave Complimentary Employee Assistance Program Access to hotel gym facilities Uniform dry-cleaning service A career with Hyatt opens a world of opportunities. We have continually been named one of the Worlds Best Multinational Workplaces. Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion, and Integrity are at the core of what we do. Our family atmosphere keeps our associates highly engaged. To see how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt. #J-18808-Ljbffr