Job Title

Select how often (in days) to receive an alert:Department: RETAIL OFFLINECity: SydneyLocation: AUINTRODUCTIONJOB PURPOSEThe Retail Admin Coordinator is a pivotal support role within the Retail Operations team, responsible for managing administrative processes, maintaining operational documentation, supporting vendor coordination, and ensuring smooth execution of day-to-day retail office functions. This role enables consistent and accurate retail execution through BOH governance, procurement, logistics, and performance tracking.RESPONSIBILITIESBOH Governance & Operational CoordinationSupport and organize monthly BOH meetings and monitor KPI reports.Coordinate and document monthly Store Manager meetings.Manage and review store price change communications and ensure accurate implementation.Order and maintain office supplies including stationery, kitchen essentials, and refreshments.Greet guests, coordinate vendor visits, accept deliveries, and manage invoice processing.Ensure shared office areas are clean and compliant (restock first aid kits, fire extinguisher tagging, etc.).Collect and distribute mail from the PO box twice a month.Prepare weekly sales reports and week-to-date sales summaries.Share merchandising performance reports with store managers and key leadership via internal channels.Provide administrative support to sales team by maintaining accurate and timely reporting.Commission & Incentive AdministrationCalculate and track monthly RVPP commissions and quarterly Store Management Targets.Process and update incentive data, including approval of Burberry Dollars redemption forms and balance updates.Procurement & Resource AllocationCoordinate allocation of packaging and uniforms to stores across the market.Manage the ordering and monitoring of stationery and refreshments.Logistics & Delivery CoordinationMonitor OSL (Operational Service Logistics) deliveries and support issue resolution.Coordinate courier services for store transfers and stock rebalancing activities.Assist with customs clearance processes as needed.Manage invoice processing related to procurement, logistics, and vendors.Ensure accurate documentation and timely communication across relevant departments.PERSONAL PROFILEMinimum 2 years of experience in a retail admin or operational support role.Strong organizational and time-management skills with excellent attention to detail.Proficient in Microsoft Office and familiar with reporting tools; experience with SAP or C4C is a plus.Strong communication skills and the ability to collaborate with internal and external partners.Adaptable, reliable, and solutions-oriented with a proactive mindset.MEASURES OF SUCCESSFOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.Posting Notes: Australia || Not Applicable || Sydney || RETAIL OFFLINE || SAP - RETAIL MANAGEMENT || n/a ||Job Segment: Procurement, Administrative Assistant, ERP, SAP, Office Manager, Operations, Administrative, Technology #J-18808-Ljbffr