Job Title

Poulton Respondek Clinical Psychology Nowra, New South Wales, Australia1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are a well-established, privately-owned, Psychology Practice based in the Nowra NSW. Our practice receives a diverse range of referrals and we offer psychological assessment and therapy within our friendly and supportive team. This practice aims to provide the highest level of quality and care to its clients. We also promote the health and well-being of staff.We are looking for a friendly, experienced, hard-working and motivated Medical or Allied Health Receptionist to join our nurturing and welcoming practice. The position is a casual (or contracting role by negotiation), part-time role with a 3-month probationary period.This is a part-time position involving a minimum of 18 hours per week. The position is either a casual or contracted position which can be negotiated along with an appropriate and beneficial salary adjustment.Essential Qualifications and ExperienceExcellent client service and telephone mannerExcellent verbal and written communication skillsThe ability to be discrete, maintain confidentiality and be empathic to clientsPrevious receptionist experience in medical, psychology, or specialist roomsGood working knowledge of Microsoft Word, Outlook and ExcelKnowledge of clinic software (Halaxy), or the ability to learn to use and manage the clinic softwareHighly organised and efficient, attention to detail, able to problem solve and multi-taskExcellent time management and organisational skillsAbility to work independently as well as part of the teamPositive, reliable, punctual, responsible, trustworthy, and a mature attitudeWilling to perform light cleaning around the office such as watering plants, emptying the dishwashing, and vacuuming when neededDesirable Qualifications and ExperienceCertificate II or III in Business AdministrationKnowledge of NDIS, Medicare, DVA billing proceduresCurrent Police Check and Working with Children Check (WWCC) (will be required should you be the successful candidate)Key Responsibilities:Answering phones, emails, and assisting clients with queries greeting clients in a friendly, courteous and professional mannerFollowing up email and phone inquiriesSending administrative correspondence; reviewing and sending out doctors correspondenceUnderstanding and communicating service offerings and pricing structuresScheduling and confirming client appointments, managing multiple clinician diariesManaging NDIS, Medicare, Private billings, and DVA billings and payments.Assisting with accounts receivable and accounts payableFollowing up accounts receivable to ensure timely receipt of paymentsPerforming end of day, week, and month reconciliationsHandling general administration and office records management; Updating client files and notes; data processingMaintaining industry-required documentationCreating and issuing documents associated with client intake; Creating Service AgreementsAssisting the director and office manager with day-to-day operationsGeneral office administration duties as requested by clinicians and supervisor (e.g., stationary orders and office supplies; mail collection, photocopying, disposal of documentsAssist maintaining reception area, waiting room, offices and kitchenSupportive and dynamic work environmentDiverse and rewarding responsibilitiesWork within school hours: e.g. 8 am to 3 pmGenerous above-award salaryHow to ApplyIf you think you would be a great fit for our dynamic and friendly team, we look forward to receiving your current resume (2-3 pages maximum) and a tailored one-page cover letter explaining your abilities to address the requirements of the role including your detailed work experience and qualifications. Please send your application to colleen.respondek@gmail.com.auConsideration will only be given to candidates who hold the relevant experience required for the role & successful applicants will be contacted for interview.Note:Applications without a cover letter will not be considered.Please direct any questions to: colleenr.respondek@gmail.comSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeGet notified when a new job is posted.Sign in to set job alerts for Receptionist roles.Nowra, New South Wales, Australia 2 weeks agoAdministrative Assistant Learning & Teaching (Rural Clinical School)Nowra, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr