Join to apply for the Sales and Customer Service Officer role at Dymocks Tutoring. Get AI-powered advice on this job and more exclusive features. Details: A Dymocks'' education company, Dymocks Tutoring, is looking to be the market leader in tutoring services for Primary and High School students. If you''d like to be involved in a new business committed to great student outcomes, get in touch today. About You: This is a sales and customer service role. Your responsibilities include providing sales support to assist customers in purchasing services from Dymocks Tutoring, and post-sales support to ensure customer satisfaction. Your duties will include: Taking customer sales calls Handling customer service enquiries, including support with enrolments and online system access General administration related to sales and customer service Maintaining the hub locations to present the brand well to current and prospective customers Working as part of a team to ensure effective shifts across locations and completion of tasks Minimum Requirements: Prior experience in sales and customer support Genuine, friendly, vibrant, and welcoming personality A love of sales and meeting customer needs Excellent time management and organizational skills Good written communication skills and high attention to detail Current Working with Children Check or equivalent Proficiency in office productivity software Desirable Skills: Proficiency in Mandarin (highly desirable) Previous sales and customer service experience Location: Roles are available at our four hubs: Parramatta, Burwood, Chatswood, and Hurstville. Locations are accessible by train, and covering multiple hubs is highly desirable. Hours and Remuneration: This casual role offers shifts including: Monday to Friday, 3 pm to 8:30 pm Saturday and Sunday, 8:30 am to 6 pm Flexible shifts across weekdays and weekends Business operates during school terms with limited leave during holidays and a 3-week Christmas shutdown. Additional Information: This role is covered by the Miscellaneous Award. Applicants must have the right to work in Australia and provide proof. Application Process: Application screening Video screening: a 3-minute recorded introduction explaining your interest and suitability In-person interview via video conference for successful candidates Privacy: By applying, you consent to the collection and use of your personal information in accordance with our privacy policy: #J-18808-Ljbffr
Job Title
Sales and Customer Service Officer