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Join to apply for the Customer Service Specialist role at St.George Bank 4 days ago Be among the first 25 applicants Whats the role? Job Description Whats the role?As a Customer Service Specialist with St George, you will proactively engage with customers in person and over the phone to uncover their financial needs, utilising your product knowledge to help them achieve their financial goals. You will refer customers to specialist banking teams such as Home Loans and Business Banking, and coach them on digital banking. This role combines sales and customer service, with accountability for sales and referral targets, all while empowering customers to make the most of their money. This is a full-time, branch-based role at Chester Hill branch, with hours across and including Monday to Friday. What do I need? Banking experience is ideal but not essential; your high-performance energy and ability to build strong customer relationships are key. Strong experience in a customer-facing or phone-based sales role. Resilience, tenacity, and flexibility, as no two days or customers are the same. Proven achievement of performance KPIs with a commitment to excellent customer service. Comfort with numbers and navigating multiple systems. Fluency in Arabic for engaging with Arabic-speaking clients, colleagues, and stakeholders. Why join us? We aim to be our customers'' #1 banking partner for life and seek passionate individuals to help us achieve this. We are committed to making Westpac the best place to work, offering: Special offers on banking products and discounts from top brands, including competitive employee mortgage rates. Flexible work arrangements and various leave options including Culture, Lifestyle, and Wellbeing leave. Tailored learning and development opportunities for career growth. Opportunities to give back through volunteering initiatives. Create your future today To get started, click on the APPLY or APPLY NOW button. We support an inclusive community, welcoming everyone regardless of age, gender, background, or abilities. We provide additional support for veterans, Indigenous Australians, and neurodiverse individuals. For adjustments during recruitment, visit the ''People with Disability and/or needing Accessibility Requirements'' page on our website. Additional Details Seniority level: Not Applicable Employment type: Full-time Job function: Sales, Business Development, and Education Industries: Banking, Financial Services, and Investment Banking Referrals can double your chances of interview success at St.George Bank. #J-18808-Ljbffr