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Join Our Team at PPG: Hybrid Customer Service RoleAre you passionate about delivering exceptional customer service? Do you thrive in a dynamic, supportive team that values your contributions? PPG is looking for a dedicated and detail-oriented Customer Service Representative to join our team!As a Customer Service Representative, you will interact directly with customers in all aspects and provide exceptional service including processing of orders, tracking deliveries, processing of claims and returns and general enquiries with diligence and accuracy. If you are curious and passionate about delivering superior service and want to work for an industry leader, then this may be the career opportunity for you.Great work-life balance with hybrid working model - 3 days in the office and 2 days from home. Enjoy your weekends!ResponsibilitiesRespond promptly and professionally to customer enquiries, orders, and returns.Manage all sales/service enquiries via inbound CRM & Phone Systems within set SLAs, striving for first contact resolution with high attention to detail and accuracy.Establish initiative-taking and professional communication with internal & external stakeholders.Review purchase orders and resolve customer account enquiries.Deliver strong and professional verbal and written communication.Attend product, system, and skill training as required for your professional and personal development.RequirementsIntermediate working knowledge of Microsoft Outlook, Excel & Word.High level of keying accuracy and speed.Strong mathematical and written/verbal communication skills.Knowledge of Supply Chain functions is an advantage.Knowledge of SAP & CRM systems is an advantage.Proven interpersonal and team skills.About UsHere at PPG, we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday, every day.PPG: WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability, and colour, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit #J-18808-Ljbffr