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Permanent Full-time Opportunity with OEM trainingPaid Parental Leave | Mobile Phone + LaptopFlexible Work Arrangements | Up to Two Days WFHThe OpportunityHitachi Construction Machinery Australia (HCA) is seeking an experienced Mechanical Engineer to join our Mining Product Support Truck team based in Wacol, Brisbane. This role focuses on providing expert support across all facets of fleet performance, working closely with the product OEM, regional branches, and customers. You will play a key role in identifying emerging product issues, leading technical investigations, and driving strategic improvements that enhance reliability and reduce equipment downtime for our customers.Key ResponsibilitiesMonitor and analyse fleet performance to identify reliability trends and emerging equipment issuesLead investigations into high-risk or fleet-wide product issues, escalating to the OEM where necessarySupport internal teams with resolving equipment issues and investigating component failures using root cause analysis and other analytical toolsDrive product improvement initiatives through national collaboration with Service, Parts, Reman, and Sales teamsTo Succeed, You Will NeedTertiary Mechanical Engineering Qualification3+ years industry experience working with mobile machinery or heavy equipmentProficiency in data analysis and problem solvingExperience with Hydraulic systems and Welded Structures is highly regardedIndustry experience in construction, mining, or earthmoving is advantageousStrong communication, stakeholder engagement, and risk management skillsBenefitsCompetitive Salary + 11.5% Super + Fully Maintained VehicleBonuses: Two annual discretionary bonusesFlexible Working Arrangements: Work from home up to 2 days per week per company policyCareer Development: Ongoing training and progression pathwaysDiscounts: Save with 500+ retailers and exclusive staff discounts on Hitachi productsHealth & Wellness: Discounted Medibank insurance + Employee Assistance ProgramWork Culture: Inclusive, safe, and supportive team environmentWho Are We?Hitachi Construction Machinery Australia is a globally respected OEM and leader in the construction and mining industries. We are passionate about supporting our people, fostering innovation, and building a sustainable future.We actively support charitable causes in paediatric health, Indigenous education, mental health, and cancer researchand were committed to making a positive environmental impact.Apply NowWe believe success comes from the partnership of our market-leading products and our incredible people. Hitachi is proud to be an Equal Opportunity Employer that values diversity and inclusion.As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments. #J-18808-Ljbffr