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Join to apply for the Online Fundraising Engagement Specialist (Full time - QLD based) role at Surf Life Saving AustraliaIntroduction:Surf Lifesaving Australia has a rare opportunity to join our Community Fundraising team and work with a group of highly skilled lottery and fundraising employees.The Brisbane-based Surf Life Saving Foundation is the national fundraising body for Surf Life Saving in Australia. We rely on community financial support to help keep our beaches safer and protect our Australian way of life.We provide more than just lifesaving - SLSA encompasses coastal public safety, rescue, sports, and education services. With over 198,000 members and 315 affiliated Surf Life Saving Clubs, we represent the largest volunteer movement of its kind, worldwide.Our mission remains clear - to save lives, create great Australians, and build better communities.Our vision is simple - zero preventable deaths in Australian waters.By joining SLSA, youll be a part of something greater. Youll contribute to saving lives, building a community, and creating a lasting impact on our beaches. We are not just a movement; we are a force for good, and were inviting you to be a part of it.Role Description:Our Online Fundraising Engagement Specialist will support the fundraising team in a diverse role across lottery and philanthropy. Your purpose is to take ownership of the performance of our digital platforms, to imagine, design, and build experiences that maximize supporter contributions. You will demonstrate your technical knowledge, innovation, and determination to create fundraising revenue growth and optimize supporter experiences, whether through a single transaction or many years of support.Key Tasks and Responsibilities:The role focuses on three main areas:Online Engagement & Fundraising Growth (approx. 50%): Create a digital environment that fosters a sense of meaningful contribution, encourages ongoing financial commitment, builds loyalty, and drives revenue growth. Develop targeted engagement strategies and supporter journeys to ensure every online interaction strengthens supporter relationships.Platform, CMS & Payment Optimization (approx. 30%): Build and maintain scalable, secure online giving functions across platforms, including CMS and payment systems. Focus on seamless supporter experiences across devices, removing friction, and resolving technical issues swiftly. Tasks include managing and improving the CMS (Stack9), optimizing donation forms, and overseeing payment systems in collaboration with the Technology and Finance teams.Data, Insights & Compliance (approx. 20%): Use data to support improvements and innovation, drive smarter fundraising decisions, and uncover opportunities. Ensure online activities comply with privacy, fundraising, and lottery regulations, protecting supporter trust and platform integrity. This includes designing online reports using GA4 and analytics tools, supporting data-driven outcomes, and ensuring regulatory compliance.Skills and Experience:To succeed, you should have:Qualifications: Tertiary qualifications and/or equivalent experience in fundraising, marketing, or related disciplines.3-5 years experience in a fundraising-focused role with an emphasis on online engagement and platform optimization.Proficiency with CMS systems (Stack9 desirable), online giving platforms, and CX tools to drive acquisition and retention.Knowledge of payment systems, online donation security best practices, and fundraising compliance regulations.Ability to leverage data and analytics (especially GA4) to enhance strategies and outcomes.Strong interpersonal and communication skills, ability to work autonomously and collaboratively, attention to detail, and prioritization skills.Preferred but not mandatory: Experience in the non-profit, community services, or charity lottery space.What SLSA Offers:Hybrid working model with options for remote and office work.Flexible work arrangements and a healthy work-life balance.A supportive, inclusive environment where contributions are valued.Competitive salary and career development opportunities.Salary packaging benefits available as a not-for-profit organization.Ready to Make a Difference?If you''re eager to join a dynamic team and contribute to SLSAs mission, we want to hear from you! Apply now and help us save lives and keep beaches safe.Please address all three areas of the selection criteria in your application.Eligibility:Only applicants with the legal right to work in Australia will be considered. You must hold Australian Working Rights or Citizenship.Surf Life Saving is committed to diversity, inclusion, and safeguarding children. Candidates will be required to undertake a working with children check and other workplace adjustments as needed. #J-18808-Ljbffr