Job Title

Randstad is currently recruiting Customer Service Officers for a well-known and reputable Government Department.These roles are based in the CBD. Successful applicants will commence immediately, contracts up to 6 months are available with a high view for extension. Flexible roster over 7 days. Evening and day shifts available. Full time hours. Hourly Rates $36-$40. The successful applicants will already hold or be willing to obtain an NPC. If you have a Contact Centre or face-to-face customer service background, have strong Microsoft Office skills, the ability to navigate multiple screens, and are able to adapt and learn new programs quickly, then we would like to hear from you today!Required Security Clearances:National Police Clearance (NPC)The Role:What you will do:High level advisory and issue resolutionHigh level administrative tasks dutiesProvide guidance to queriesInterpret customer informationGenerate and maintain appropriate records and documentationEssential Experience/skills:Experience in dealing with high volume callsHighly developed verbal and written communication skillsStrong background in customer serviceSound knowledge of the Microsoft Windows based PC environmentStrong alpha and numerical data entry skillsProfessional phone mannerAbility to problem solve and learn new technologiesWhy work for Randstad?Join Randstad''s community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits:We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip access.Exclusive access to roles before we go to market.Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more.Access to our employee assistance program services, including counseling services.Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development, or supporting you while you are contracting for us.How to apply:Click APPLY and upload your CV in WORD format. Please also provide a copy of your Working with Children Check. For confidential enquiries please contact Michelle Lee Bradshaw at michelle.leebradshaw@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Experience: 1 yearSkills: Customer Service, Contact Centre, Administration, Call CentreQualifications: None.Education: Secondary School/High School #J-18808-Ljbffr