Job Title

Property DescriptionHotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests. Apply today to be a part of our prestigious team!OverviewAre you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you''ll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort''s success story!Key ResponsibilitiesSupervise front desk operations, including check-in, check-out, and guest servicesLead and motivate the front desk team to provide exceptional customer serviceHandle guest inquiries, concerns, and special requests in a professional and efficient mannerTrain and onboard new front desk staff membersEnsure accuracy and completeness of guest reservations and billing informationCollaborate with other departments to resolve guest issues and enhance guest experiencesMaintain a clean and organized front desk areaMonitor and maintain compliance with hotel policies and proceduresQualificationsPrior cash handling experience necessaryHigh School graduate or G.E.D. equivalentAbility to communicate effectively with the public and other Team MembersRead, write and speak English fluentlySix months Front Desk experienceStrong computer skillsFlexible schedule including nights and weekendsSalary RangeUSD $21.00 - USD $21.00 /Hr. #J-18808-Ljbffr