Job Title

Stamford Plaza Melbourne is a five-star luxury hotel located at the ''Paris end'' of Little Collins Street in the heart of the shopping & theatre district, and we are now seeking an Assistant Food & Beverage Manager to join and lead our F&B teams.About YouThe successful applicant will be responsible for:Achievement of the food and beverage budget for all F&B outlets (restaurant, bar, banquets, and room service).Developing and training staff on F&B standard operating procedures to maintain a high standard of service.Ensuring staff are well-versed with the current menu and promotional offers.Ensuring staff upsell food and beverage items.Empowering staff to deliver exceptional customer service.Managing, coaching, and mentoring a team of food and beverage attendants.Maintaining cleanliness standards in outlets including knowledge of food handling and hygiene.Handling guest complaints with confidence and in a professional manner.Stamford Plaza Melbourne is looking for a person who has:Proactive and positive focus with a passion for the hotel and hospitality industry.Experience as a Food and Beverage Restaurant / Outlet Manager in a 4 or 5-star hotel (highly desirable).Attained a current Victorian Responsible Service of Alcohol certification (mandatory).Ability to coach, mentor, and lead a team of F&B attendants.Strong accuracy and attention to detail.An ability to work under pressure.Excellent customer service skills (both internal and external).Exceptional organisational skills and an ability to follow tasks through to completion.Excellent problem-solving skills.Well-groomed and professional in appearance.Commitment with flexibility to work mornings, evenings, overnight, weekends, and public holidays.In addition, we can offer you:On-site dry cleaning.Free staff meals.Employee reward and recognition programs. #J-18808-Ljbffr