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Job Description:Job descriptionAs part of icares major reset to improve recovery and return-to-work outcomes for injured workers, DXC has commenced workers compensation claims management in New South Wales.Join the DXC team and contribute to bringing DXCs claims management expertise to icare and the people of New South Wales.The Claims Team Leader will manage a team of claims management and support personnel to achieve processing, quality, return to work and customer service objectives.Required skills, experience and qualificationsExperience within leading in the NSW worker''s compensation schemeExperience in case management to effectively facilitate outcomes.Well-developed problem-solving and decision-making skills.Negotiation and influencing skills.Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuries.Proven conflict resolution skills and an ability to diffuse potential situations.Strong written and verbal communication skillsTertiary or relevant qualifications in health/social services are desirableAbility to work with different IT applications.Understanding of challenges for individuals.Excellent communication on both written and verbalWell-rounded customer service skills with demonstrated outcomesAbout DXCDXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.Your working environmentOur people first mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.No matter where you are located, youll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.Our culture and benefitsDXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXCAs an employer of choice, our people first philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.We are an equal opportunity employerDXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the bring your whole-self to work philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. #J-18808-Ljbffr