Job Title

Job Opportunity: Group Sales Executive at AccorLocation: 50 Cavill Ave, Surfers Paradise QLD 4217, AustraliaDate Posted: Monday, 28 April 2025We are Accor, a world leader in the hospitality industry, operating in 110 countries with over 5,000 hotels globally. Our focus is on placing people at the heart of our operations, with more than 300,000 hospitality experts dedicated to delivering exceptional service and achievement beyond limits. We aim to innovate in hospitality to inspire new ways to experience the world.PurposeAs our new Group Sales Executive, you will manage all group business inquiries from initial contact to final acceptance. You will be part of a friendly and passionate team committed to building rapport with clients, generating revenue, and providing excellent customer service throughout the booking process for Accor Apartments & Realty group accommodations.Primary ResponsibilitiesRespond promptly and professionally to new business inquiries via various channels.Prepare and send client quotations and contracts, and follow up regularly to ensure business conversion.Build effective relationships with key clients and travel agents through friendly customer service.Establish strong and trusted rapport with internal departments such as Sales, Revenue, Reservations, and Hotels.Develop and maintain comprehensive product knowledge across the property portfolio.Manage all group bookings within the Accor systems with accuracy and efficiency.Complete daily tasks as assigned.Skills & ExperienceMinimum of 2+ years of sales experience, preferably within accommodation or travel sectors.Excellent customer service skills and a professional phone manner.Exceptional attention to detail.Friendly and professional demeanor.Fast and accurate data entry skills.Strong written and verbal communication skills.Problem-solving skills and ability to work well under pressure.Intermediate proficiency in Microsoft Excel, Word, and Outlook.Knowledge of Ivvy system is desirable but not essential.Benefits & OpportunitiesHeartist Membership discounts on accommodation and F&B worldwide.Family & Friends discounts on various services and events.Accor Live Limitless (ALL) Loyalty Program for earning rewards and status.Access to industry-leading training platforms like Accor Academy and Typsy.Global networking opportunities with over 300,000 professionals.Career growth opportunities within over 400 hotels in the Pacific and more than 5,000 worldwide.At Accor, we embrace diversity and inclusivity. We support your growth and learning, helping you find purpose in your work. Join us to be part of shaping the future of hospitality. We invite you to APPLY NOW. #J-18808-Ljbffr