About usWe have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award and we are #1 Great Place to Work Certified for 2024!Were growing, not slowing, here at Macquarie Technology Group because were passionate about doing things differently. We want to challenge the industry and look for better ways of doing things. As a team, Macquarie Services are hardworking, results and success-focused. We also take the time to celebrate our success and make sure our people are doing work that makes a difference.We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-HybridThe OpportunityOur Accounts Receivable / Credit Officer is responsible for ensuring management and prompt collection of debtors portfolio and credit administration. This position''s goal is to reduce and maintain a low level of debt through efficient follow-up.This is a key role, working in a highly-performing team. You will be trained on all new systems.What you''ll doFull collections responsibility for portfolio, ensuring appropriate and timely action is takenProduce and present detailed weekly reports for the Credit teamLiaise with customers and all areas of the business (particularly Sales, AE, SDMs, Customer Resolutions, Billing and Operations) owning issues to resolutionAccount transactions reconciliationLogging and follow up of disputes on accountsProvide support to legal counsel team if requiredAct as back-up when staff are away helping cover their duties, including chasing up accounts on their portfolio.New Business Approvals -researching companies and credit checking new businessMaintain and run the collection plans cycleSuspension/Disconnection of delinquent accountsDefaulting and updating customers information via Equifax - referring accounts to legalMonthly Direct Debits processingAssist with the month end reportsRequired Skills & Experience3 - 5 years of experience in a credit or collections role at a mid-size corporate company.Strong credit control skills and corporate collections experienceStrong communication skillsGood phone manner and able to send articulate written communicationsAbility to delve into issues and follow through to resolutionGood Microsoft Suite skills and ability to learn new systems as you will be working on some proprietary softwareAbility to do account transaction reconciliationsComfortable dealing with senior stakeholders internally and externallyIf this excites you, apply now, we''d love to hear from you! #J-18808-Ljbffr
Job Title
Credit Officer