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Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible. Together, we''re working to build a vibrant and sustainable regional city, and we would love for you to join us. In the heart of the Goldfields, Kalgoorlie-Boulder is a modern and thriving city that embodies the true spirit of a regional community. Located approximately 600 kilometres east of Perth, more than 30,000 people call the city home and enjoy the amenities and facilities of a metropolitan city, combined with the lifestyle benefits of living where nature and adventure are on your doorstep. With new leadership, dedicated staff, and a supportive Council, the City is working towards the vision of being a sustainable regional city of the future. We are dedicated to working together to achieve the best possible outcomes and are guided by our core values: Support: We will support each team member to work together, build relationships, and deliver greater outcomes for our organization and community. Respect: We will treat our team members and community with mutual respect and understanding. Fun: We will promote and value work-life balance and create a rewarding and fulfilling environment. Recognise: We acknowledge all individuals and cultures, valuing their contributions to our organization and community. Connect: We will work as one organization, communicating openly and actively connecting with our teams, community, and stakeholders. Role Overview We are seeking a professional and friendly Customer Service Officer to join our team. The successful candidate will handle customer inquiries, resolve complaints, and ensure a high level of customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a strong focus on delivering outstanding customer service. Salary Starting from $62,466 Benefits We offer employees generous employment conditions and benefits, including: Salary sacrificing Flexible working arrangements Health and well-being initiatives, including the Employee Assistance Program Generous superannuation contributions with the City matching up to 3% voluntary additional contributions Training and development opportunities Free parking Subsidized gym/leisure centre membership at the nearby Goldfields Oasis $300 annual reimbursement for attendance at or use of City-owned facilities Rebated childcare services We are an Equal Employment Opportunity employer, ensuring fair and respectful treatment for all applicants, with equal access to opportunities. #J-18808-Ljbffr