Randstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$37.63 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBDDo you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments.These roles will be based in the Adelaide CBD for a period of 3 months with the view of extension past that point. The roles are working within a customer service / call centre.Answer inbound customer enquiriesProvide technical advice to customersUpdate and maintain database recordsAdministrative tasksHandle customer data and information with confidentialityWhat you will needExperienced working in a customer service role (face to face or contact centre), advantage if it is within the public sectorMust have a National Police Check (within 12 months)Must be able to provide at least 2 referencesStrong communication skillsExperience in dispute resolution an advantageHave the capability to assist customers in a timely and efficient mannerComputer literacyAdministrative skillsWhats in it for you?Join Randstad''s community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many moreAccess to our employee assistance program services, including counseling services.Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to apply:Click APPLY or contact Dalena Tran on dalena.tran@randstad.com.au for a confidential discussion.Please note: due to high volumes of applicants only those shortlisted will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.experience1 yearskillscustomer service, government, administration, contact centre, call centre, business support, inbound, outboundqualificationsNAeducationSecondary School/High School #J-18808-Ljbffr
Job Title
Customer Service Officer - State Government