Capability Architect - Managed Services SolutionsCapability Architect - Managed Services Solutions2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.Reporting to theManaged Services Solutions and Offerings Lead , the function of the Capability Architect role is to provide architectural leadership in the development of new Solutions and Capability within the NCS Australia Managed Services division.You will work closely with the Managed Services Delivery and Solution and Offerings teams to develop, construct and meet the deliverables as outlined in the business requirements for each initiative. You will also be working with different constructor teams and BUs to ensure that those discrete deliverables meet and conform to the overall design.Acting as a Subject Matter Expert (SME), you will be a point engagement of for the Sales and Delivery organisations and will be required to assist to develop and grow the business to ensure that it will generate significant new revenues at attractive margins and has new capabilities which differentiate it within the marketplace. There will be a requirement to work in collaboration with other Practice leads and with other functional areas within the business to develop solutions consisting of multiple adjacent and foundation technologies.Previous experience in developing standardised products and capabilities is highly desirable, particularly coupled with experience in developing customer facing standard pricing and marketing collateral.The position holder must have a strong background in the areas of information technology, applications and implementation/migration issues across a range of industries and markets.The role also entails moderate business analysis skills, as well as an understanding of the drivers and dynamics of product and service delivery. The role will work on a few projects in parallel, specifying processes, policy, procedure and work instructions. The role is accountable for such outputs along with supporting those whom are responsible for preparing such process, policy, procedure and work instructions outputs plus operational acceptance and sign off.At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.Reporting to theManaged Services Solutions and Offerings Lead , the function of the Capability Architect role is to provide architectural leadership in the development of new Solutions and Capability within the NCS Australia Managed Services division.You will work closely with the Managed Services Delivery and Solution and Offerings teams to develop, construct and meet the deliverables as outlined in the business requirements for each initiative. You will also be working with different constructor teams and BUs to ensure that those discrete deliverables meet and conform to the overall design.Acting as a Subject Matter Expert (SME), you will be a point engagement of for the Sales and Delivery organisations and will be required to assist to develop and grow the business to ensure that it will generate significant new revenues at attractive margins and has new capabilities which differentiate it within the marketplace. There will be a requirement to work in collaboration with other Practice leads and with other functional areas within the business to develop solutions consisting of multiple adjacent and foundation technologies.Previous experience in developing standardised products and capabilities is highly desirable, particularly coupled with experience in developing customer facing standard pricing and marketing collateral.The position holder must have a strong background in the areas of information technology, applications and implementation/migration issues across a range of industries and markets.The role also entails moderate business analysis skills, as well as an understanding of the drivers and dynamics of product and service delivery. The role will work on a few projects in parallel, specifying processes, policy, procedure and work instructions. The role is accountable for such outputs along with supporting those whom are responsible for preparing such process, policy, procedure and work instructions outputs plus operational acceptance and sign off.Job DescriptionThe Capability Architect is part of the Innovation and Capability team and will be responsible for 4 key tasks:Capability Development : Supporting Managed Services Solution owners in delivering NCS Australia solutions and offerings. The role will be primarily focused on operationalizing products and capabilities to support the product road map by delivering artifacts required for each stage of the customer journey.Capability Design:Supporting the NCS Australia Managed Services presales organizations in addressing new Managed Services Opportunities.Capability Lifecycle:Supporting the lifecycle management of NCS Australia Managed Services Solutions and Capabilities.Innovation:Support to develop the Managed Services Solutions and Offerings Innovation Roadmap including contributing to the creation and maintenance of customer demonstration and customer show cases.This is a challenging role that requires technical knowledge in one or more of the following ICT products and solutions arears:Datacenter Infrastructure Services, Switching, Server, Storage, Virtualization & Data ProtectionPublic Cloud IaaS Solutions (AWS, Azure & GCP)Managed Data Services, AWS, Azure, Snowflake, DatabricksSecurity ServicesEmerging BusinessQualificationsStrong experience in successfully architecting and the delivery of complex, integrated IT Solutions in Telecommunications & ICTStrong demonstrable experience of developing and implementing complex ICT solution across multiple ICT disciplinesUnderstanding of the unique requirements for Enterprise and Government customer use of leading-edge ICT technologiesKnowledge of infrastructure components, Software defined X services, virtualization & Cloud technologies, middleware and Operational support systemsProven track record of building repeatable managed services offeringsExperience in relationship management at the executive levelSkilled in matrix management & virtual teaming with a strong ability to motivate staff & collaborate with other members of the management teamPrevious experience in packaging practical Technology Solutions offerings and successfully taking them to marketPrevious experience working with key stakeholders and parterres to deliver industry demonstrations and show cases.Excellent understanding of global emerging technology trends and what could be relevant to the APAC market.Ability to work key stakeholders to conceptualise, design and stand up cutting edge capability demonstration and show casesAdvanced Enterprise Architecture Skills across all NCS Australias current and emerging Cloud, Data Centre, Data, Security and AI capabilities.Excellent understanding of delivering soloutioins and capabilitys for government customers to a protected classification.Additional InformationWhy join us:At NCS Australia, you''ll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you''ll be mentored by some of the industry''s best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go!We are in the process of refreshing our employee benefits, so dont forget to ask our Talent Acquisition Team about whats on offer.We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don''t hesitate to reach out to us at recruitment@au.ncs-i.com.Other important stuff:To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ.Visit our website for more information.Agencies:Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.Why join us:NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.Agencies:Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. 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Job Title
Capability Architect - Managed Services Solutions