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Job Title


Student Support Officer


Company : GLOBAL REACH


Location : Parramatta, New South Wales


Created : 2025-05-09


Job Type : Full Time


Job Description

1 day ago Be among the first 25 applicantsDirect message the job poster from GLOBAL REACHWith over 33 years of industry experience, Global Reach has helped more than 50,000 students achieve their study abroad aspirations. As the Education Agency of the Year 2017 (awarded by The PIEoneer Awards), we pride ourselves on offering accurate, ethical, and effective advice to students across South Asia.We represent 500+ education institutions globally. Our team includes the highest number of certified counsellors in the South Asian region. Notably, Global Reach is also an AIRC-certified agency for the USA, and we maintain one of the highest visa success rates in the industry. With 46 offices across 6 countries (India, Nepal, Bhutan, Sri Lanka, Bangladesh and Australia) our scale is global, but our impact is deeply personal.Learn more at www.globalreach.in.Job Role:We are currently seeking a driven and culturally informed Student Support Officer to join our Sydney-based team (in the heart of Little India, Harris Park). In this full-time, permanent role, you will assist international students with their queries and in choosing the right educational pathways for them on a case by case basis. In addition to counselling responsibilities, the role also involves contributing to broader team goals, including building and managing relationships with local education institutions and stakeholders. You will be taking initiative through planning and execution of events such as education fairs, seminars, and student information sessions.This is an on-site role with working hours from 10AM till 6PM, Monday to Friday. Some out-of-hours work may be required based on your task designation and the team-priorities.Key Accountabilities:Provide one-on-one counselling for education pathwaysMaintain student records and manage applications through CRM systemsSupport with documentation, enrolment follow-up, and communication with institutionsEvent Planning and CoordinationRepresenting Global Reach at varying eventsAbility to travel interstate or overseas if requiredAssist with ad hoc duties as assigned by your direct supervisor or the Managing Director of the companyRequired Experience and Skills:Unrestricted full-time working rights in AustraliaExperience in the education or migration industry preferred (not essential)Demonstrated success in customer service or advisory rolesKnowledge of Australian visa subclasses and PR pathways preferred (not essential)Fluent in English; Proficiency in Hindi or Nepalese will be of strong advantageComfortable working independently in a small, multicultural teamProof of full working rights in AustraliaWhat We Offer?$63,000-68,000 annually + Super (commensurate with experience)Inclusive, diverse team culture with celebrations of South Asian festivals and team dinnersRelaxed work setting, and travel opportunitiesOpportunity to showcase leadership and room for growthOn-job training will be provided to the right candidateHow to Apply:To apply, email your resume and contact details to:grsydneyhr@gmail.com.Or through seek: levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeIndustriesHigher EducationReferrals increase your chances of interviewing at GLOBAL REACH by 2xGet notified about new Support Officer jobs in Harris Park, New South Wales, Australia.Gladesville, New South Wales, Australia 1 day agoRandwick, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 3 days agoTechnical Support and Customer Experience OfficerRedfern, New South Wales, Australia 3 weeks agoBlacktown, New South Wales, Australia 1 day agoExecutive Support Officer General Managers OfficeMerrylands, New South Wales, Australia 2 days agoParramatta, New South Wales, Australia A$424.00-A$424.00 1 day agoDarlinghurst, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 6 days agoParramatta, New South Wales, Australia 14 hours agoMillers Point, New South Wales, Australia 1 hour agoSydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 1 month agoTechnical Support Engineer - Windows PerformanceNorth Ryde, New South Wales, Australia 1 week agoSilverwater, New South Wales, Australia A$90.00-A$100.00 3 weeks agoTechnical Support Engineer - Windows NetworkingMillers Point, New South Wales, Australia 1 hour agoCustomer Support Engineer (based in Sydney/Melbourne)Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoNorth Ryde, New South Wales, Australia 2 days agoNorth Sydney, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr