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Inbound Contact Centre- Customer Sales RepresentativeThe NRMA Wollongong, New South Wales, AustraliaInbound Contact Centre- Customer Sales RepresentativeThe NRMA Wollongong, New South Wales, Australia2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.At NRMA Roadside we are proudly member-owned and one of Australia''s most iconic and trusted brands. We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring. As we advocate for change in government policy and support sustainable travel, together with us, you can get involved and create the future you want, helping the NRMA Group move Australia forward.Alongside our legendary Roadside assistance, the NRMA Group also owns or operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Marine. Take a look on the inside and youll discover that life with us is more than just a job its your chance to grow your career and play your part in work that means more.Job DescriptionOur Inbound Customer Sales Representatives are the first point of contact with prospective customers and existing members who want to purchase, enquire about or amend their NRMA Roadside Assistance membership.Your primary focus will be to ask effective questions to identify customer needs and offer appropriate solutions that will add value to our members'' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy and a passion to help others.Our contact centre is a great place to grow your knowledge and skills which can help you expand your career further at the NRMA.What you need to know:We are looking for full-time employees to work 35 hours per week on a rotational roster between the hours of 8am-6pm, Monday to Sunday. This is a hybrid working environment, primarily working remotely from home but also with a commitment to work from our Sydney and Central Coast offices as directed. The start date for this position is the 30th of June.What Youll BringAbility to thrive in a fast-paced, high volume call centre environmentHigh level of resilience and the ability to persevere through challenges with a ''can do attitudeAbility to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customersComfortable working autonomously as part of a hybrid Sales team within a rostered contact centreEffective listening and communication skills to be able to determine the customers needsInitiative to be able to support the customer with product suggestions to address their needsConfidence in working with KPIs and targets in our customer needs-based inbound sales environmentStrong computer literacy skills including being able to navigate multiple product and customer systems with proven accuracy and attention to detailExcellent team working skills where support and respect for your colleagues is valuedFollow the apply link to submit your CV and to answer some initial screening questions.Shortlisted applicants will be invited to complete a more in-depth online screening interaction (via email- please check your junk inbox). Successful candidates will then be invited to attend a virtual information session to learn more about the role and what it is like to work with us here at The NRMA.If you are shortlisted and require any adjustments during the recruitment process, please contact our recruiter when invited to an information session.Whats in it for you?To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including but not limited to:Sales commission with the potential to earn an extra 36% on top of your annual base salary, paid monthly!Shift loading for working weekends and public holidaysFree Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $466)5 weeks annual leaveMarket leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements"ME day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year.Discounts on NRMA InsuranceKnow you BelongAt NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees.From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025Certified as a Family Inclusive WorkplaceAwarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved EmployerRecognised by Reconciliation Australia for our Stretch Reconciliation Action PlanSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionIndustriesCivic and Social OrganizationsReferrals increase your chances of interviewing at The NRMA by 2xGet notified about new Inbound Sales Representative jobs in Wollongong, New South Wales, Australia.Coniston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 4 weeks agoConiston, New South Wales, Australia 6 days agoConiston, New South Wales, Australia 5 days agoConiston, New South Wales, Australia 4 weeks agoConiston, New South Wales, Australia 4 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 11 hours agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoAdministration Officer: Scheduling (Wollongong)Coniston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoAdministration Officer (Level 3) - Osteoarthritis Chronic Care ProgramConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoQuality Administration Officer - WollongongConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 4 weeks agoConiston, New South Wales, Australia 5 days agoFront Office Receptionist- Wairo Beach Holiday ParkConiston, New South Wales, Australia 3 weeks agoAdministration Officer (Level 3) - Osteoarthritis Chronic Care ProgramConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoISLHD - Administration Assistant Pre Admissions Clinic, Shoalhaven District Memorial HospitalConiston, New South Wales, Australia 4 days agoConiston, New South Wales, Australia 4 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 4 weeks agoWere unlocking community knowledge in a new way. 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