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Join to apply for the Customer Service Officer - Warrnambool role at Hearing Australia Get AI-powered advice on this job and more exclusive features. Key Responsibilities Help provide the latest best practice services for anyone who needs it Gain skills with Australias largest provider of government-funded hearing care Support clients through greeting, enquiries, reception duties, and general administration including booking appointments, processing claims, data entry, and reporting Liaise with clients of diverse backgrounds, including multicultural and Indigenous communities Perform minor hearing aid repairs and troubleshooting Assist clinicians by identifying client needs, offering advice, and demonstrating hearing aid use Qualifications and Skills Proactive problem-solving skills and ownership of work Intermediate to advanced computer literacy, including mobile technology A desire to contribute to a meaningful organization making a difference in clients'' lives Why Join Us? Contribute to delivering the best hearing solutions for anyone, anywhere Support and empower diverse clients, making a real impact Be part of an evolving industry committed to learning and improvement Benefits Salary package includes 15.4% superannuation Attractive employee benefits including private health discounts, well-being programs, and retail discounts Additional Requirements Willingness to undergo a paid Police Check, hold a current drivers license, and have rights to work in Australia. We promote diversity and encourage applications from Aboriginal and Torres Strait Islander peoples and bilingual candidates. We support accessible recruitment and work environments. Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Wellness and Fitness Services, Hospitals and Health Care #J-18808-Ljbffr