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About Us At Gday Group, Australias largest regional hospitality provider, our Support Office team is at the heart of innovation, powering the success of over 300 unique locations across Australia. From technology and finance to marketing and operations, our diverse roles offer opportunities to shape the future of travel with creativity, strategic thinking, and a collaborative spirit. We provide a dynamic environment where professionals in our Support Office team can thrive with the flexibility to balance work and life, while contributing to a company that prioritizes growth, employee wellbeing, and excellence. If you''re a forward-thinking professional eager to make a real impact, Gday Group is the place to elevate your career. About The Role As the Lead Product Manager, you will own the complete product lifecycle across all platforms in our digital ecosystem, with a primary focus on driving conversion rates, optimizing user journeys, and delivering measurable business growth through our digital platforms. You will lead a growing team while working closely with executive leadership to align platform strategies with business objectives, making this an ideal opportunity for a product leader ready to expand their strategic impact. Key responsibilities of the role will include: Strategic Leadership & Vision Define and execute a comprehensive platform strategy that drives conversions, enhances user experiences, and supports business growth across all digital touchpoints. Develop and maintain clear product roadmaps that balance short-term conversion optimization with long-term innovation. Translate company objectives and customer needs into actionable platform enhancements. Conversion & Revenue Optimization Develop and manage a robust testing program (A/B, multivariate) to continuously improve conversion rates. Partner with the Marketing team to optimize user acquisition funnels and reduce acquisition costs. Analyze customer journeys to identify and eliminate friction points in the booking process. Create strategies to increase customer lifetime value through personalization. Platform Performance & Technical Oversight Own and drive accountability for platform performance metrics, stability, and technical health across all digital properties. Establish (with the DevOps team) and monitor KPIs for platform availability, load times, error rates, and other technical performance metrics. Lead incident response for critical platform issues and ensure proper root cause analysis. Product Development & Execution Lead cross-functional teams through the entire product development lifecycle using agile methodologies. Prioritize features and enhancements based on conversion impact, business value, and technical feasibility. Collaborate and direct UX/UI designers to create intuitive, conversion-focused interfaces. Partner with technology teams to ensure timely, high-quality delivery of platform improvements and continuous product delivery. Team Leadership & Development Build and lead a high-performing team of product professionals. Foster a culture of innovation, accountability, and continuous improvement. Collaborate effectively with cross-functional teams including engineering, design, marketing, and operations. Skills & Experience To succeed in this role, you should have relevant tertiary qualifications in Marketing or a related field, combined with extensive experience in a highly commercial environment. You will be a digital expert with proven growth in digital revenue contribution and platform conversion rates. Prioritize team performance and development, with a strong track record in cross-functional collaboration. While technical proficiency is important, you should also demonstrate exceptional leadership and digital innovation skills. You will need to engage effectively with a broad range of business stakeholders, possess high energy, self-motivation, autonomy, initiative, and attention to detail. Your upbeat and open style should align with our cultural values, and your ability to lead and inspire others will drive our digital transformation efforts. Benefits Health and Wellbeing Flexible and hybrid working arrangements, Employee Assistance Program, Discounted private health cover, BeWell Training Program, Weekly yoga and walking groups, Free annual flu vaccinations. Paid Leave Benefits Parental leave, Volunteer leave, Study leave. Professional Development Leadership programs, Support of external training courses, Reimbursement of professional association memberships. Employee Savings Discounted accommodation and experience rates, Salary packaging, Discovery partner discounts, Free Gday Rewards membership, Loyalty recognition benefits. Our ESG Statement The Gday Group acknowledges the importance of demonstrating our approach to Environmental, Social, and Governance (ESG) factors and sustainability. Our evolving five-year ESG strategy focuses on supporting our people, giving back to communities, and protecting the environment. Conditions of Employment Prior to an offer of employment, candidates must provide authority for a Federal Police Clearance and possess a valid Driver''s Licence. #J-18808-Ljbffr