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Job Title: Customer Service Team Member Locations: Multiple locations in Melbourne Position Type: Casual Work Environment: Great Working and Team Environment About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart. Were trusted by industry leaders because of our dedicated customer focus and agile approaches to solving our clients key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. When you join Canon Business Services ANZ, youll find a rewarding culture that values you. Youll be empowered to focus on your career progression and turn your goals into reality as an integral part of the groups success. Role Overview Working in a fast-paced team environment on a client site, the role of Customer Service Team Member focuses mainly on the efficient management of both physical and electronic records, including record sentencing, in accordance with set service standards and contractual requirements. Main Duties Mailroom duties Reception duties File creation and retrieval Data entry and administrative tasks Handle and resolve phone and email enquiries Ad hoc administrative duties as required Some moderate to heavy lifting Key Requirements Current valid drivers license, with ability to drive a van in the CBD and possibly heavy traffic Willingness to travel to various sites within the CBD, Mitcham, and Mulgrave Mailroom and reception experience is an advantage; training will be provided at all sites Accurate data entry skills and attention to detail Exceptional presentation and communication skills Ability to work well within or lead a team Excellent administrative, time management, and organizational skills Desire to deliver and exceed client expectations Additional Information We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. As an equal opportunity employer, all applicants will be considered. Benefits and perks may vary depending on your employment nature and location. All applicants must be eligible to work in the country they are applying to at the time of application. Application Process Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps. #J-18808-Ljbffr