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The ''Apply with SEEK'' option will be utilized for international applicants, mainly Australia. If this does not apply to you, please use the ''Apply'' option. Join Sedgwick and be part of a meaningful journey. Our 33,000 colleagues worldwide work every day to support those facing unexpected challenges. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Theres no limit to what you can achieve here. Recognitions include: Newsweek Americas Greatest Workplaces - Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Position: Administration Assistant The ''Apply with SEEK'' option will be utilized for international applicants, mainly Australia. If this does not apply to you, please use the ''Apply'' option. In this role, you will manage a portfolio of cases from end to end, ensuring compliance with client agreements and maintaining daily communication with Customers, Clients, and Service Providers. Accountabilities include: Performing service delivery tasks, maintaining case systems and databases according to SLAs or management requirements. Maintaining excellent relationships with Clients, Suppliers, and Customers through written and verbal communication. Recording time in accordance with Sedgwicks Time & Cost Recording Policy. Preparing and issuing billings and invoices. About you: Previous office administration experience, ideally in insurance. Intermediate skills in Microsoft Office applications. Passion for delivering top-tier customer service. Caring Counts We embody our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration, and Growth. Sedgwick is an equal opportunity employer committed to fair and accessible recruitment. Please inform us of any special accommodations needed during your application. Interested? Click APPLY and upload your updated CV! Why Sedgwick? We are a global provider of technology-enabled risk, benefits, and business solutions, dedicated to excellent service and helping clients through difficult times. Benefits of working with us include: Hybrid working arrangement Professional development via Sedgwick Australia University Additional 0.5% on Superannuation Guarantee Domestic and international career pathways We value diversity, equity, and inclusion. If your experience doesnt match every qualification, consider applying anywayyour unique skills may be the perfect fit for this or other roles. About the company Sedgwick Claims Management Services, Inc., is a leading global provider of risk and benefits solutions, committed to caring for people and organizations by delivering cost-effective claims and productivity management services. #J-18808-Ljbffr