Job Title

Upcoming Contact Centre Roles in Melbourne''s South Eastern SuburbsMulgrave, Victoria, AustraliaBenefits of Weploy:Onsite opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri onsite)Above award hourly rates of $34.48 an hour + superOpportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)Opportunity to work with some of Australia''s leading brands!Your Next Role:Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafterMon-Fri hours (consistent full time hours of 37.5 each week)Onsite rolesHandling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!Supportive and bubbly team environmentWhat you Need:Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)Confidence working with numbers and mathsCan do attitude and resilienceExceptional communication skills both verbally and writtenHappy to work onsite in the officeProfessional references from previous employersWhat Next?Apply now and kick start your Weploy journey with one of our dedicated Talent team members Apply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *PhoneResume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfPlease specify your work rights within Australia * Select...For visa holders please outline which visa type you hold and expiration date. If you are not on a visa please type NA *Can you work consistent Mon-Fri full time hours each week (37.5 hrs weekly)? * Select...What does award winning customer service mean to you? *Describe a complex customer interaction you personally managed in a previous role, outlining the issue and steps you took to resolve such inquiry. *So we can match you to the right role, which suburb are you located in? *State/territory you reside in: * Select...How will you travel to work in the South Eastern Suburbs if placed at one of our client sites? * Select...How long of a commute (one way) will it take you, to get to the South Eastern Suburbs area? * Select...Please attach a recent police check within the last 3 months if you have one. If you do not have one, we will attain one for you.Accepted file types: pdf, doc, docx, txt, rtf #J-18808-Ljbffr