Job Title

Commercial Business AssistantGrade 3/4Location: ThornleighDuration: Temp up to 12 monthsWhy Department of Customer ServiceThe Department of Customer Service (DCS) is a central agency of government, comprised of agencies and business units that deliver regulatory and other services to the people of NSW and across the NSW Government. We are committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes.Take a look at the DCS website at to learn more about us.About the teamTestSafe Australia is a commercial business unit of SafeWork NSW, within the Department of Customer Service. The Thornleigh site provides a wide range of chemical analyses in the work health and safety area that is of a world class standard.We have a great opportunity for a Commercial Business Assistant to join us and be responsible for the delivery of a range of high-level administrative services to support the efficient and effective operation of the team.You will provide a broad range of high-level administrative services and functions which will include:Providing reception services for those visiting the siteSwitchboard operationWord processing and data entryCompletion of standard financial /purchasing / invoicing transactionsPreparation of correspondence, templates, reports, agendas and minutes of meetingsCompiling and sending reports.Photocopying, scanning and ordering materialsTo be successful in this role, the successful applicant will:Have demonstrated previous experience in a similar roleHave a can-do attitude, happy to help with all required general administrative tasks to assist the teamHave a strong eye for detail with a focus on quality outputBe experienced in the SAP or similar systemsHave demonstrated previous experience with invoicingKey challengesPrioritising tasks and requests for information, in a high volume working environment, ensuring timeframes are met.Keeping up to date with relevant legislation, policies and procedures in order to provide accurate information on a range of enquiries relevant to the functions of the team/business unit.How to Apply!Your application must include a covering letter and an up-to-date resume that details your knowledge, skills and experience in relation to the above role, demonstrating your capability against the focus capabilities of the role.Please submit your CV (5 page maximum) with a maximum two page cover letter outlining how your experience meets the focus capabilities of the role.Salary Grade 3/4, with the base salary for this role starting at 82,193 base plus superannuationClick Here to access the Role Description . For enquiries relating to recruitment please contact Flavia Raineri Gentile via Flavia.RaineriGentile@customerservice.nsw.gov.au.Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date: 23rd May 2025 [9:59]Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Flavia.RaineriGentile@customerservice.nsw.gov.au or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process #J-18808-Ljbffr