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Job Title


Communication Room Operator


Company : Healius


Location : Sydney, New South Wales


Created : 2025-05-12


Job Type : Full Time


Job Description

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Location: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)Work type: Full Time (Permanent) 38 hours per weekSchedule: 11am to 7pm, Monday to FridayAbout UsLaverty Pathology is a Healius Business. Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional, and remote Australia. We provide 1 in every 3 pathology services in Australia, servicing some of the largest and most complex private and public hospitals, as well as small Indigenous Australian communities. This provides job stability, interstate mobility, and opportunities for career growth.Your Role as a Pathology CourierAs a Dispatch Operator, you will be the first point of contact for our clients, receiving calls, coordinating job requests, and dispatching them to our courier team. You will manage daily schedules using the Premonition Now Go dashboard to ensure timely job assignments.ResponsibilitiesAnswer incoming calls from clients and assist with inquiries professionally and efficientlyDispatch job assignments to couriers using the Premonition Now Go dashboardCommunicate effectively with clients, couriers, and internal teams to ensure smooth operationsMaintain accurate records and ensure all details are recorded in the systemKey RequirementsComputer Literacy: Proficiency in Microsoft Office applications (Excel, Word, Outlook)Communication Skills: Excellent verbal and written communication skillsAttention to Detail: Ability to manage multiple tasks accurately in a fast-paced environmentTeamwork: Strong interpersonal skills to collaborate effectivelyBenefits and WellbeingAs part of Healius, you will have access to a range of benefits including:Benefits platform offering savings with Australia''s most-loved brandsFitness Passport providing access to fitness centres and pools across AustraliaDiscounted health insurance, banking benefits, and salary packaging optionsOpportunities for career growth and development through online coursesConfidential health and well-being support via our Employee Assistance ProgramDiversity and InclusionLaverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We welcome applicants from diverse backgrounds regardless of age, ethnicity, disability, sexual orientation, or gender identity.Healius is a Veteran Employment Supporter, encouraging Veterans and ADF-experienced candidates to apply.Vaccine-preventable disease evidence such as Hepatitis B is requiredAdditional vaccinations may be required based on location or settingHow to ApplyPlease click the Apply Now button to complete the pre-screening questions and submit your application.For further details, email careers@healius.com.au.Healius commits to responding to every applicant. #J-18808-Ljbffr