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Job Title


Customer Service Representative


Company : Questas Group


Location : Newcastle, New South Wales


Created : 2025-05-12


Job Type : Full Time


Job Description

About the OpportunityWe have a great opportunity for a Customer Service Representative to join our team in one of the most dynamic engineering fields of Fluid Power.In this role you will receive full training to be able to provide sales and administrative support to Berendsens nationwide branch network.This is a full-time position and can be based either in our Sydney Head Office, which is located in Norwest or our Newcastle branch.Your responsibilities will include:Providing internal support for the Sales Team by generating quotations, sales orders, purchase orders, invoices and shipping documentation.Liaising with customers, suppliers and internal stakeholders.Providing administrative support across the national branch network.Assisting customers with product selection by interpreting catalogues and product information.You will be joining a successful and supportive team, providing professional and friendly service to a range of customers and colleagues.Why Berendsen Fluid PowerWork for an industry leader - we are at the forefront of hydraulic technology.Attractive remuneration package - because we think you deserve it.Be supported by a nationwide network of industry experts.Access to our benefits program including novated lease, staff discounts and salary packaging.Opportunities for career growth and development across our network of companies.An inclusive culture and access to our Womens Lead Network (if applicable).A robust focus on work, health and safety through our Home Safely Every day program.About YouPossess a genuine passion for providing exceptional customer service.You can be either just commencing your career in customer service, or be an experienced customer service expert.Committed, with a desire to grow and develop a long-standing career within the Berendsen business.A can do approach to your work.Enthusiastic about learning and embracing challenges.Enjoy working with people.An interest or experience in engineering is advantageous but not essential.About UsBerendsen Fluid Power Pty Ltd is Australias largest, provider of hydraulic solutions and services, with an in-house engineering and design division, an ISO 9001 accredited manufacturing facility, and a nationwide network of world-class repair and service centres capable of providing an integrated service for the full lifecycle of hydraulic systems.Berendsen operates ten fully equipped repair centres across five states, with a combined workshop floor area over 20,000 m2, supporting Australian industry for over 30 years.For further information about the benefits of working with Berendsen Fluid Power, please visitwww.berendsen.com.au/about-us/careers.Berendsen Fluid Power is part of Questas Group. Questas Group operates throughout Australia with 800+ employees over 37 sites.Questas is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every day.Ready to take the next step?APPLY NOWor for enquiries, please contact us viarecruitment@questas.com.au. #J-18808-Ljbffr