Job Title

Join to apply for the Full Time Sales Associate - Melbourne Boutique role at Herms1 week ago Be among the first 25 applicantsJoin to apply for the Full Time Sales Associate - Melbourne Boutique role at HermsJoin the Herms AdventureHerms is an independent house founded in 1837. It has always nurtured a family spirit while keeping an open mind. The house takes a committed and responsible approach, putting people at the heart of its model to create the highest quality objects. Its designers, artisans and sellers come from different backgrounds and work together to build the Herms dream, injecting their expertise and exacting standards into each stage of the process. Driven by the desire to transmit, our teams also strive to reinvent themselves every day, with you.Join the Herms AdventureHerms is an independent house founded in 1837. It has always nurtured a family spirit while keeping an open mind. The house takes a committed and responsible approach, putting people at the heart of its model to create the highest quality objects. Its designers, artisans and sellers come from different backgrounds and work together to build the Herms dream, injecting their expertise and exacting standards into each stage of the process. Driven by the desire to transmit, our teams also strive to reinvent themselves every day, with you.So, saddle up and join the Herms Adventure!The OpportunityThe Herms Melbourne Boutique focuses on providing extraordinary service to all clients. This is a fantastic opportunity to join a dedicated team as a Sales Associate within the Herms Maison and work collaboratively to support the client experience in a fast-paced, luxury environment.Key ResponsibilitiesClient Experience:Provide exceptional client experience in line with the Sales & Service Ambassador guidelines and benchmarks to every client at Herms.Develop and strengthen meaningful relationships with current and potential clients.Handle complex client experience concerns and issues.Facilitate sales and participate in up-selling, cross-selling and multiple selling for all product categories.Mtier Ambassadorship:Proactively sharing key information about the mtier and its performance.Training and sharing on new product launches, particularly for new joiners.Sharing and being an expert on care and aftersales for assigned mtier.Boutique Operations:Assist in maintaining the store environment, image of the House and be involved in Boutique related activities.Demonstrate the ability to accurately navigate Herms tools, systems and programs.Make decisions aligned with the Herms operating standards and values in a collaborative manner, with the support of the Boutique leadership team.Develop a thorough knowledge of the operational controls, stock handling and inventory management systems to ensure smooth product flow.About YouTo be successful in this role you will demonstrate:Availability to work within a 7-day roster including weekends.A strong background in customer service and/or sales. Experience in a luxury environment is advantageous.A team player attitude and the ability to embody the values of the Herms Maison.Excellent relationship development skills with impeccable interpersonal and communication skills.Display a high standard of presentation and grooming.A passion for our creations and the craft and identity of our Maison with a comprehensive product knowledge in Herms Mtiers.A positive, proactive, efficient and client focused attitude.A strong sense of time management with the ability to multi-task, organise and prioritise.The ability to achieve personal targets and quickly adapt to an ever-evolving, rapid moving retail environment whilst maintaining professionalism.The ability to work independently while balancing collaboration with a team.ApplicationIn your cover letter, please answer the following questions:What is your motivation to apply for Herms?What do you know about Herms?If you were an Herms piece, what would you be and why?EligibilityTo be an eligible candidate for this position, we kindly ask that you have full working rights within Australia.Our CommitmentFamily is at the heart of Herms. At Herms Australia, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herms Australia we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herms family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.At Herms, we are proud to be an equal opportunity workplace. It is the policy of Herms that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, colour, religion, sex, age, nationality, disability, or any other basis prohibited by applicable law."A creator, artisan and seller of high-quality objects since 1837, Herms is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herms cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal mtiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesRetail Luxury Goods and JewelryReferrals increase your chances of interviewing at Herms by 2xSign in to set job alerts for Salesperson roles.Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 days agoSouthbank, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoLaverton North, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoSales Assistant - Part Time - Smiggle - SouthlandSouth Melbourne, Victoria, Australia 4 weeks agoCamberwell, Victoria, Australia 1 month agoDocklands, Victoria, Australia 2 weeks agoLaverton North, Victoria, Australia 3 weeks agoSales Specialist - Automotive Aftermarket (Melbourne, VIC)Wantirna, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoWest Melbourne, Victoria, Australia 1 month agoSouth Melbourne, Victoria, Australia 3 weeks agoPart-time Retail Professional - Carrum Downs Factory OutletMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoSouth Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCraigieburn, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoChadstone, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoChadstone, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr