Job Title

As Australia''s premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia, providing improved health, well-being, and a sense of accomplishment to over 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutionsempowering Australians to live the Goodlife. Our mission as both a service provider and employer is simple: Move people to achieve great things. The opportunity: Member Support Consultants (MSCs) at our Maroochydore club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSCs are the first point of contact for prospective members and inspire them to start their wellness journey. They are responsible for helping thousands become faster, fitter, stronger, and happier. The role of an MSC is diverse, with two main goals: achieving membership growth through proactive sales activities and retaining existing members through excellent customer service. MSCs seamlessly switch between sales, lead generation, providing exceptional service at the reception, and proactively engaging with members to enhance their experience and retention. Applicants must be available to work Sunday through Thursday each week. Responsibilities Proactively contribute to club sales targets through promotions and referral campaigns Generate and convert high-quality leads via community outreach and seeking referrals Achieve contact targets via phone to maximize sales opportunities Provide sales presentations and tours to prospective members Create positive, personalized member experiences Respond effectively to inquiries Open and close the club according to the roster Participate in member retention programs to motivate ongoing fitness journeys Conduct regular service calls to engage members and recommend products to enhance their results About you: Current First Aid & CPR certificates Ability to build rapport with diverse individuals and a desire to help others succeed Problem-solving skills and resilience Excellent communication skillslistening, understanding, empathizing, influencing Persistence with a drive to meet targets and team objectives Customer-focused with a commitment to delivering outstanding service What we can offer you: A career in the fitness industry is unique. With Goodlife Health Clubs, your daily actions will inspire others and positively impact their health, well-being, and confidence. We also offer: An hourly rate of $30.13 (including casual loading) Commission A complimentary all-access Goodlife membership Career development opportunities within Fitness and Lifestyle Group, the largest diversified fitness group in Asia Pacific Enhance your professional growth with access to our industry-leading learning resources. Explore the FLG Learning Hub with over 90,000 online coursesfrom languages to customer service and social media mastery. Plus, enjoy curated reads via Blinkist to boost your knowledge and skills, helping you reach new heights personally and professionally. About Fitness & Lifestyle Group: Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific, based in Australia. Our mission is to positively impact lives through innovative physical and digital health offerings. Our portfolio includes brands like Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness (NZ & Thailand), Zap Fitness, and Barry''s. With 319 locations across Australia, New Zealand, and Southeast Asia, we serve over 585,000 members, promoting healthier, more active lifestyles. Apply Now! Visit our website: careers.fitlg.com to view current vacancies and set up job alerts. Our Commitment to Diversity and Inclusion: At FLG, we bring positive energy daily and value individuality, diversity, and inclusion. We encourage authenticity and pride ourselves on empowering our team to be their true selves. We welcome applications from Aboriginal and Torres Strait Islander peoples, all ages, races, sexes, intersex, gender identities, sexual orientations, people with disabilities, and other diverse backgrounds. #J-18808-Ljbffr