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This is a Account Manager, Customer Success role with one of the leading companies in AU right now Streem with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Streem Account Manager, Customer Success Delivering media monitoring and intelligence thats always one step ahead, backed by a team who care. Media and communications Full-time Hybrid | Surry Hills, NSW, AU Visa sponsorship No Junior A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required. 2 vacancies available Apply by 08 Jun Posted 7 May George Riddett Streem Why Streem Visit Streem profile At Streem, we help Australias most influential organisations stay ahead of the curve with real-time media intelligence. From breaking news to trending tweets, we deliver instant access to media across Print, Online, TV, Radio, Podcasts, and Social Media, so our clients never miss a moment that matters. Were a tech-powered company built by passionate people, and thats what sets us apart. If youre someone who thrives in a collaborative, fast-paced environment where innovation is encouraged and impact is real, youll feel right at home here. Were driven by five core values that create a collaborative environment where innovative ideas flourish, we welcome responsibility, push the bar higher, remain easy to deal with, stay tuned in, and bring the energy! Read less Daily gourmet lunches and snacks Pup-friendly office space Flexible and hybrid working Fun seasonal team events $2,000 Talent Referral Scheme $3,000 p.a. Upskilling Allowance Corporate gym and shopping discounts Novated vehicle leasing About the role Are you a people-person with a passion for media and a knack for solving problems? We are looking for a Junior Account Manager at Streem, youll be the go-to contact for our valued clients, supporting them as they navigate our platform, delivering top-tier service, and making sure their experience with us is nothing short of exceptional. This is a highly collaborative role where youll work closely with teammates to ensure our clients receive the best possible insights and support. Youll be part of a supportive and tight-knit team, with real opportunities to grow your skills and your career. Read less What you''ll be responsible for Staying ahead of the curve Proactively spotting crucial media moments and relaying them to the right internal teams to keep our clients ahead of the curve. Client Communication and Relationship Building Communicate with clients and stakeholders to build relationships, gather feedback, and ensure satisfaction with services Customer Education and Onboarding Assist customers in onboarding, provide education on product features, and give personalized support for success View more Skills you''ll need Attention to detail Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables Collaboration Works with others by being open, clear in communication and listening to achieve goals Problem solving Identifies problems and develops logical solutions that address the problems View more Meet the team Account Management Streem Streems dedicated, 24/7 Account Management team is responsible for onboarding new clients, managing stakeholder relationships, and advocating for our customers experiences across Streem. Always acting with trust and integrity, the passionate Account Management team is the bridge between our customers and the rest of our staff. If you dont think you''re a perfect fit, you should still sign up to Hatch and create a profile, we''ll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career thats right for them. We model this in our hiring process for our partners like Streem. Applying here is the first step in the hiring process for this role at Streem. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.