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Employment Type: Permanent Part Time Position Classification: Administration Officer Level 4 Remuneration: $36.46 - $37.29 per hour, plus 11% superannuation Hours Per Week: 24 Location: Royal North Shore Hospital, St Leonards The Opportunity We are currently searching for a motivated team player to join us as a Help Desk Operator at Royal North Shore Hospital, a major referral hospital within Northern Sydney, just a 5-minute walk from St Leonards train station. Working across a 7-day rotating roster, we seek an administration superstar to work at our Customer Help Desk. This role supports the coordination of patient and non-patient movements throughout the hospital and is vital in supporting clinical services across the entire hospital. You will bring your excellent customer service skills to ensure professional and engaging communication with our customers. If you have relevant experience and are a customer service-focused, independent worker with sound computer literacy skills, we encourage you to apply and join our supportive team! Why Work for HealthShare NSW? HealthShare NSW impacts the lives of NSW Health employees and patients daily by delivering essential services that keep our hospitals and health facilities operational. Watch our HealthShare NSW story video to learn more about our work and the diverse roles we offer. Our benefits include: Great leave conditions: One day off each month as an ADO, annual leave loading (a bonus of 17.5%), and 14 weeks paid parental leave for eligible employees. Salary packaging and novated leasing: Up to $2782 extra per year in your pay. Wellbeing programs: Access to various programs supporting your physical, mental, and emotional health. Career development: Free online training, talent programs, study leave, and internal development opportunities. Community contribution: Make a difference in people''s lives by assisting those in need and contributing to your community. Note: Some benefits may only apply to certain employment types. Further details are available here. Eligibility Requirements Meet the essential requirements outlined in the Position Description. Have Australian work rights (citizens, permanent residents, or valid work visas). Permanent roles are open to Australian citizens and residents; temporary and casual roles welcome visa holders. This is a NSW Health Category B position. How To Apply Click Apply Now at the top of the page. Attach your resume and answer the screening questions. For more info on applying, view Your Guide to Employment with HealthShare NSW. Questions about the role can be directed to Patrick Geier at Patrick.Geier@health.nsw.gov.au. Support questions can be directed to our customer service at 1300 679 367. Diversity and Inclusion We welcome applications from all backgrounds and identities. If you require support or adjustments during the recruitment process, contact the Diversity and Inclusion Team. More info on our Diversity & Inclusion initiatives is here. Talent Pool An eligibility list may be created for future roles over the next 6 months. Application Deadline 11:59 pm, Sunday, 18 May 2025 #J-18808-Ljbffr