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It starts here. With Bendigo Bank and you.Were more than just a bank. Like you, we believe in making banking better and bigger, and together, were turning that belief into action.Your role as a Customer Advisor places you at the forefront of our service delivery, empowering you to help customers achieve their banking goals.Whether assisting with transactions, educating about online platforms, or recommending suitable products and services, youll experience the satisfaction of making a real difference in people''s lives.In this dynamic role, you will:Engage with customers through in-depth conversations to understand their needs and collaborate with branch specialists.Support customers in digital literacy and online banking as we continue to innovate.Be the face of the branch, handling transactions, inquiries, and paperwork with a focus on risk management.Embrace lifelong learning through on-the-job training and external development opportunities.Build meaningful connections by supporting our customers and communities, all while enjoying the journey!This is a fixed-term, part-time position in Shepparton, with a 60-hour fortnight roster on Monday, Tuesday, Thursday, and Friday, from 8:45 am to 5:15 pm. The contract ends on 20/03/2026.What youll bring to the roleTo succeed, you should consistently deliver exceptional customer service and ideally have:Experience in customer service and target achievementStrong attention to detail and a risk-aware mindsetConfidence in face-to-face and phone communicationUnderstanding of what makes our bank uniqueA collaborative attitude and team spiritExperience in banking and finance is a plus but not essentialWhy work with us?Make a meaningful impact: Your work benefits customers and communities directly.Be valued and diverse: Join a team that values you and embraces diversity.Grow your career and enjoy flexibility: Achieve your goals with our supportive policies.Youll also enjoy benefits such as:Health and wellbeing support, including gym discounts, private health options, and Employee Assistance Program (EAP)Opportunities for learning through our BEN U corporate universityWere making better, bigger. And well get there with you.If youre ready to elevate your career, apply now! Screening and interviews may start before the closing date.Please note: After submitting your application, you will receive an email to complete a Pymetrics online gaming assessment. Check your junk folder if not received within 30 minutes.We value diversity and inclusion and encourage applications from all backgrounds. If you need adjustments during the application or interview process, please let us know.Learn more about our retail banking roles here: are committed to responding to all candidates, regardless of the outcome. #J-18808-Ljbffr