Job Title

Planning Enquiries Officer ABOUT US Moira Shire Council is an innovative and progressive local government organization committed to serving the needs of communities across a large regional shire located on the Murray River, almost 3 hours north of Melbourne. Extending from the iconic Barmah Forest along the Murray River, our region includes four major towns: Cobram, Numurkah, Nathalia, and Yarrawonga, one of Victorias most popular holiday destinations. We are a diverse team that enjoys many lifestyle benefits of working for Moira Shire Council. Benefits include: A family-friendly workplace that lives by our values of Respect, Integrity, Accountability, Honesty, and Teamwork Access to annual flu shots Annual skin checks Opportunity to salary package Corporate gym membership prices Access to Employee Assistance Program Can and soft-plastic collection The ability to make a tangible difference in your community 16 weeks paid parental leave for primary caregivers and 6 weeks for secondary carers And much more... Full list here Please note all benefits are considered individually for roles on a pro-rata basis. Temporary and part-time roles may not be eligible for all benefits. Moira Shire Council is an Equal Opportunity Employer offering flexible work arrangements in a family-friendly workplace. We promote an inclusive workplace that values contributions from all backgrounds, encouraging applications from people with disabilities, Aboriginal Australians, young people, and those from culturally diverse backgrounds. Job Description Role Purpose and Objectives The Planning Department assesses planning permit applications, provides advice on development issues, and communicates processes, decisions, and outcomes to community stakeholders. The Planning Enquiries Officer serves as the initial contact point for customers regarding planning permit inquiries. They provide general development advice to internal and external customers, ensuring accurate information delivery to meet the Business Units strategic and operational goals. Key Responsibilities Providing information and advice on planning and development inquiries and pre-lodgement requests Interpreting and advising on the Victorian planning system, including relevant Acts, the Moira Planning Scheme, and VCAT processes Guiding stakeholders on where to find information and planning controls on Council and State Government websites Building and maintaining productive relationships with stakeholders Conducting preliminary reviews of applications and processing minor applications Promoting continuous improvement in processes, systems, and activities for better service delivery Providing administrative support to the Planning Department to meet statutory obligations and organizational objectives Enhancing the Councils image to internal and external customers This role may be offered at Band 5 or Band 6, depending on qualifications and experience. For new graduates or students with relevant experience, this is an excellent entry point into the planning field. If eligible for Band 5 upon commencement and later qualifying for Band 6, reclassification may be considered based on service delivery improvements. To view the Position Description, click the link. Desired Skills and Experience Please submit a cover letter addressing the following key selection criteria: Relevant tertiary qualifications or current studies toward a Diploma/degree in Town and Regional Planning or equivalent Understanding of Local Government roles and statutory functions Skills in Microsoft Office and specialist software such as GIS mapping Exceptional customer service skills and ability to build positive relationships Ability to collaborate effectively with colleagues and stakeholders Courteous and professional demeanor, even with difficult individuals Discretion and tactfulness with confidential matters Strong interpersonal, written, oral communication, and negotiation skills Closing Date: 18/05/2025 #J-18808-Ljbffr