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Apply now Job no: 498320Work type: CasualLocation: Gold CoastCategories: Customer ServiceYour opportunityJoin our fun and dynamic team at Westfield Coomera as a Customer Services Attendant, where you will play a key role in creating memorable experiences for our customers. Working across Concierge and Car Park services, youll make each customers visit as easy and enjoyable as possible. Whether its helping with directions, answering questions, or ensuring everything runs smoothly in the car park, youll be part of a team that puts customers first.Day-to-day you will be responsible for:Greet customers, assist with directions, provide service info, and offer support tailored to their needs.Promote and sell Westfield Gift Cards and other services.Process Gift Card payments, handling cash and electronic transactions.Manage administrative tasks like lost property and responding to online or phone inquiries.Keep the Car Park Running Smoothly Play a key role in managing traffic flow to provide a hassle-free experience for customers.This role is an ongoing casual position, ideal for someone with flexible availability to work across a 7-day rotating roster.What sets you apartWe are seeking an energetic people person who thrives on interacting with customers and consistently goes above and beyond to deliver exceptional service.Friendly and customer-focused, always aiming to exceed expectationsStrong communicator who works well with customers and teammatesCalm under pressure with great problem-solving skillsTeam player who thrives in a fast-paced environmentFlexible availability, including weekends and public holidaysAbout usScentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.Diversity, equity and inclusion underpins our culture, and our vision is that Everyone Belongs. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.Applications close: 30 th May (unless filled prior).Advertised: 12 May 2025 E. Australia Standard TimeApplications close: 31 May 2025 E. Australia Standard TimeScentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employmentopportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.Update your details,view your application and progressWe acknowledge the Traditional Owners and communities of the lands on which our business operates.We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.We recognise the unique role of Mori as Tangata Whenua of Aotearoa/New Zealand.Looking for a shopping centre or store?Westfield AU | NZ #J-18808-Ljbffr