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Add expected salary to your profile for insights.At Eagers Automotive, we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Rockingham Hyundai is currently seeking a Service Receptionist with great attention to detail and excellent organisational skills to join our dynamic service team.Reporting directly to the Service Manager, you will be responsible for answering incoming calls, filing, processing documents, and assisting customers with their requests. You will determine the purpose of inquiries and direct calls or visitors to the appropriate personnel and department. Additionally, you will provide general administrative support to the Service Department and other dealership staff as needed.The duties of this role include:Answering telephone calls promptlyMaking service bookings for customersAssisting with customer inquiries over the phone and face-to-faceUpdating repair orders as requiredCompleting service banking tasksFollowing up on parts ordersLogging telephone calls as neededHandling invoicing, filing, and other administrative dutiesAbout you:If you possess excellent organisational skills, outstanding customer service abilities, and a positive ''can-do'' attitude, we want to hear from you!You will ideally have:A passion for customer serviceA professional phone manner with a friendly attitudeStrong multi-tasking skillsExceptional attention to detailSolid knowledge of Microsoft OfficeThe ability to adapt quickly to new computer systemsThe benefits include:Being part of a multi-national company with opportunities across various locations and brandsAccess to our Learning & Development program, Learning Together, offering over 150 training courses in areas like computer skills, finance, sales, and communication, in partnership with AIM (Australian Institute of Management)Employee Assistance Program through Telus Health, providing access to MyCoach for support on mental health, wellness, financial advice, and moreExtensive benefits such as discounts on Crown Perth Accommodation, private health insurance, vehicle purchasing, parts, and maintenance, along with additional paid maternity leave for eligible employeesRockingham Hyundai is part of Australia''s largest automotive retailer, Eagers Automotive, with over 8,000 employees across 250 dealerships in Australia and New Zealand. We represent over 33 car brands and 11 truck & bus brands, committed to delivering exceptional guest experiences.We are an equal opportunity employer and welcome applications from all qualified candidates.Eagers Automotive - Moving together.How do your skills match this job?How do your skills match this job?Sign in and update your profile to gain insights. #J-18808-Ljbffr