Job Title

Who We AreAlly Fashion is an Australian based multi-brand fast fashion destination which provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team. Ally first opened its doors in Sydney in 2001 and now has over 100+ stores nationally as well as a thriving online store shipping worldwide.This is a hands-on, multi-faceted role where no two days are the same! Youll be the face of our Head Office (located in Camperdown NSW), providing high-level secretarial, clerical, and administrative support to internal departments and our retail team, while reporting to the Retail Operations Manager. From handling reception duties to supporting HR, reporting, and logisticsyoull be essential to our day-to-day operations.What youll do:Reception & Office ManagementManage all incoming calls and greet visitors with professionalism and warmthMaintain shared spaces including kitchen areas and meeting roomsOrder and restock stationery and kitchen suppliesDistribute mail and manage front office deliveriesAdministrative SupportAssist various departments with data entry, spreadsheets, and general adminOrganise travel bookings, birthday gifts, new starter packs and moreMaintain up-to-date store lists and contact directoriesSupport the planning and coordination of new store openingsCustomer Service & CommunicationHandle incoming customer calls and inquiriesLog compliments and complaints, ensuring follow-up by the right teamsLiaise with stores, regional managers, and centre managementHR & Training SupportBook interviews, conduct reference checks, and coordinate work experienceAssist with HR admin and internal initiatives such as milestone awards and eventsReports & LogisticsCompile and update key reports including weekly winners, banking logs, and sales auditsSupport Christmas trading prep, calendar coordination, and internal communicationsManage inventory and delivery tracking (IBTs) and liaise with couriers on any issuesWhat Were Looking For:Excellent written and verbal communicationHigh attention to detail and accuracyStrong time management and organisational skillsProblem-solving mindset and proactive attitudeProven ability to work efficiently and meet deadlinesTech-savvy with proficiency in Microsoft Office (Photoshop a bonus!)Preferred Experience:Prior admin experience in a fast-paced, professional environmentStakeholder and customer service focusA passion for process improvement and team collaborationWhy youll love working with us:Competitive salary packageTake advantage of our generous employee discountsWe believe in nurturing talent from within - enjoy ample opportunities for personal and professional developmentA supportive and inclusive work environment.Employee wellness programs and team-building activitiesIf you''re ready to make a difference, apply now to join our team! #J-18808-Ljbffr