Job Title

Why You Will Be Excited About This RoleImagine being the trusted guide who helps make someones dream home a reality. As our next Customer Experience Coordinator, youll be the hero of our customers home building journeys, turning what could be a complex process into an exciting and memorable experience.Why You Will Like Working HereAt ABN Group, you''re not just joining a company you''re becoming part of a 45-year legacy of making home ownership dreams come true. We''re more than a building company; we''re a community of professionals dedicated to creating exceptional customer journeys.Team focus:Enjoy regular social activities and be supported by approachable leaders with a clear and aligned visionCareer growth:Whether you want to deepen your expertise or explore new areas, well support your developmentOffice perks:Enjoy a bright, modern office with plenty of spaces to collaborate (and relax when you need to)Perks and benefits:Savings from over 600+ national retailers and other perks to make your time with us even more rewardingWellness focus:We provide dedicated programs to nurture your wellbeing and support your goals including our EAPParental leave:Additional paid parental leave for primary and non-primary carersWhat You Will Be Working OnYoull take ownership of the customer journey, creating moments of delight while ensuring everything stays on track. Your impact will be measured not just satisfied customers, but in the relationships, you build and the dreams you help to create.Youll focus on:Orchestrating seamless building journeys by working with internal teams and managing critical timelinesBuilding strong relationships with customers through regular, proactive updates and responsive problem-solvingManaging documentation and progress tracking to ensure transparency throughout the building processContributing to team success through collaborative teamwork and knowledge sharingWhat Type of Person Will Be SuccessfulWere looking for someone who gets excited about creating exceptional customer experiences and thrives in a dynamic environment.The ideal candidate will bring:A natural talent for building relationships and strong communication skillsExcellent organisational skills and attention to detailResilience and empathy when handling challenging situationsA collaborative mindset and positive attitudeProficient computer skills in Microsoft OfficeExperience in residential construction is a plus, but were more interested in your potential well teach you everything you need to know about our industry.How to ApplyApply now if who we are resonates with you and you think you have what is required to fill this exciting role. #J-18808-Ljbffr