Job Title

Company DescriptionWe are looking for a Housekeeping Order Taker to join the pre-opening of SLS The Red Sea.Ennismore, with its luxury brand SLS Hotels, is opening a magnificent project in The Red Sea oasis. SLS The Red Sea is planned to open in 2025.This resort offers 150 luxurious keys, along with 7 distinct Food & Beverage outlets and a spa sanctuary. It caters to both adults seeking a getaway and families craving connection and adventure, providing a wide range of amenities and activities for travelers of all ages.This project is ambitious and exciting. If you want to make your mark, be part of expanding into the Kingdom of Saudi Arabia, and work with some of the best talents in luxury hospitality, this could be the right opportunity for you.Job DescriptionHandle all guest requests for internal services according to hotel standards and procedures.Answer and manage calls, wake-up calls, and messages with proper etiquette.Ensure guests enjoy their stay by providing excellent personal service.Respect guest privacy and confidentiality of information.Manage inventory and monitor supplies based on guest requests.Update availability and order requirements with prior approval.Follow emergency and security procedures.Complete administrative tasks, coordinate housekeeping activities, and maintain files.Handle key procedures responsibly.Coordinate with departments based on guest and operational needs.Notify department heads of any delays or unresolved issues.Manage departmental attendance and payroll system rosters, and follow up on staff queries.QualificationsPrevious customer service experience is a plus.Excellent guest service and sophisticated communication skills.Proficient in Microsoft Windows applications.Opera experience is an asset.Strong verbal and written English skills; Arabic skills are a plus.Additional InformationGood communication and customer contact skills.Results-oriented with attention to detail.Ability to multitask and work under pressure.Team player and builder.Motivated and self-starting.Well-presented and professional appearance.This position is strictly for Saudis only.We are committed to diversity and inclusion, aiming to attract, recruit, and promote talent. #J-18808-Ljbffr