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Job Title


Administration Officer - Customer Service Full Qualifications


Company : MADEC Australia


Location : Mildura, Victoria


Created : 2025-05-14


Job Type : Full Time


Job Description

Introduction:MADEC Australias training services are delivered to students in Victoria with a key focus on building skills and supporting the resilience of those in need. Our training services aim to support disengaged, disadvantaged, or second chance learners to develop their skills and confidence, improving education and employment outcomes through industry and regional relevant training. Join us to provide administrative support and operational services throughout our students'' study journey from enrolment to graduation. Description:About the Job:We are seeking an experienced administrator to join our Education and Training Administration team based in Mildura. Reporting to the State Training Manager, your responsibilities will include: Handling phone, email, and public enquiries Performing general administration tasks Coordinating training projects Administering enrolment paperwork and data entry Maintaining records in the Student Management System Providing high-quality administration with excellent communication skills Supporting funded course delivery and meeting contractual obligations Assisting students and staff as needed Skills and Experiences:About You: To succeed in this role, you should have experience in: High attention to detail and strong organisational skills Ability to work in a fast-paced environment and meet deadlines Strong interpersonal and written communication skills Ability to work independently and as part of a team Positive attitude and strong work ethic Previous RTO experience and/or knowledge of VET systems and government funding (highly regarded) Intermediate digital skills, proficient in Microsoft Office Working with Children''s and Police Check Clearance required upon commencement Culture and Benefits:MADEC offers a supportive environment with opportunities for personal growth and development. We also provide: Salary Packaging up to $15,900 Tax-free entertainment expense benefits Uniform Allowance Potential tax savings with Salary Packaging (use the calculator at Up to 5 weeks annual leave after three years service (conditions apply) Great team culture Additional personal leave, paid volunteer/charity leave, and more For more information, contact the State Training Manager at 03 5023 7233 or email hrmadec@madec.edu.au. Visit our website www.madec.edu.au for the position description. How to apply:Click the Apply button to register your interest. Joining MADEC means becoming part of a dedicated team committed to improving lives through empathy, genuineness, ethics, passion, and responsibility. We welcome everyone, including First Nations People and individuals of all ages, genders, and abilities. #J-18808-Ljbffr