Salary RangeUSD $23.05/Hr.OverviewThe Job in a Nutshell:The Body Care Manager is responsible for the successful operation and profitability of the Body Care department, as well as training, directing, and monitoring all department staff. Department Managers are responsible for their own department''s success and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.Applications are accepted by the date below, which may be updated if the hiring timeline is extended.05/20/2025ResponsibilitiesMain Ingredients:Providing World Class Customer Service as a number one priority.Exemplifying integrity, responsibility, and excellence and adhering to all policies.Creating an inviting, full, and shoppable department.Ordering for the body care department and maintaining accurate inventory levels.Managing margin and overall department profitability, including minimizing shrink and maximizing effective purchasing.Ensuring all in-stock products/conditions meet company standards.Offering and following up on special orders.Merchandising shelves, endcaps, and dynamic displays.Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.Training and monitoring department personnel, including assigning and following up on tasks.Working with other department managers to cross-train staff to accomplish all needed tasks.Conducting active and passive demos.Assisting in interviewing and hiring for department needs.Working with the store manager to address performance and/or disciplinary issues within the department.Opening and closing of store, including DSR and the closing cash process.Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.Maintaining the safety and security of customers and employees.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Continuously increasing product knowledge.Using SAP and inventory management software, running and analyzing reports on BEx, emailing, and utilizing other IS programs as needed.Working a schedule based on store needs, which includes evenings, weekends, and holidays. Position requires working five days, 40 hours per week, and attending mandatory store meetings.Although this is a general outline of job responsibilities, all employees are expected to be hands-on and do whatever it takes to get the job done and make the company thrive.QualificationsRecipe for Success:High school diploma or GED preferred.1-2 years of retail experience in a grocery or retail environment preferred; natural foods background is a plus.1-2 years of supervisory experience preferred.Ability to pass food safety training courses and/or certifications as required by law, maintaining compliance by keeping certifications up to date and registered if applicable.Ability to manage changing priorities and stay focused on tasks.Sense of urgency in task completion.Excellent customer service skills.Highly organized with great attention to detail.Ability to take direction and follow through.Must be cashier trained and able to count currency.Proficient in MS Word, Excel, and Outlook.This job description is not an employment contract. It does not guarantee a job or that the duties listed are the limit of responsibilities. The job and job description are subject to change without notice. Employees are required to accomplish any tasks assigned by their Manager and/or other Store Support Center managers, which might not be listed here.Benefits OverviewAll Crew MembersBirthday Bonus PayVitamin Bucks (up to $2,080 earned as store credit annually)Holiday Pay for 5 Holidays Stores ClosedPaid Time Off (sick days and vacation) that increases with tenurePaid Nutrition Educationgood4u Crew Member Discount{N}power Program (customer appreciation and rewards program)Regular, scheduled pay increasesAdvancement opportunities and career developmentHealth and Wellness ProgramEmployee Assistance Program (EAP)Employee Referral ProgramFull-Time Crew Members (30+ hours/week)Medical, Dental, and Vision InsurancePaid Parental LeavePaid Medical Leave (through company-paid short-term disability insurance)Company Paid Short-Term Disability InsuranceCompany Paid Life InsuranceVoluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life InsuranceRetirement Savings Plan (401k) with discretionary Company MatchHealthcare and Dependent Care Flexible Spending Accounts (FSA)Health Savings Account (HSA) with Company MatchDiversity StatementAt Natural Grocers, we believe all people should be empowered to experience health and wellbeing. We honor diversity and cultivate inclusion throughout our organization, recognizing that our differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas enrich our community and mission. We welcome everyone to join us in promoting health and wellness for all.Physical Capabilities and Environmental DemandsN = NeverO = Occasional; 1-33% of timeF = Frequent; 34-66% of timeC = Constant; 67-100% of timePhysical RequirementsAbility to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., occasionally lift or carry 21-50 lbs., and occasionally lift or carry 51-100 lbs. with a team lift.Ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.Ability to occasionally use a computer for data entry and mouse use.Ability to constantly walk, stand, manipulate fine motor skills, grip, bend, twist, turn, and reach outward during shifts.Ability to frequently reach above chest level.Ability to occasionally sit, squat, kneel, and climb.Environmental RequirementsAbility to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.Ability to occasionally work with noise, cold, heat, wet, humid conditions, outdoors, heights, and contact stress. #J-18808-Ljbffr
Job Title
Body Care Manager