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1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Anglicare Southern QueenslandTalent Acquisition Advisor| Human-Centric Approach | Tailored Talent Solutions | People Connector |Make a difference by supporting clients to achieve their goals and live independently in their own homes.About Us:At Anglicare, we are dedicated to providing high-quality home care and empower our clients to live independently and achieve their personal goals. We are seeking a passionate and skilled Client Liaison to join our team and make a meaningful impact in the lives of our clients.About the role:The overall purpose of the Client Liaison is to engage in client relationship management and packaged care case management with clients, their carer/s, family and advocates for home care and disability services. The key requirement is effective working relationships with key personnel including Concierge, Multidisciplinary Team Coordinator and Service Coordinator.The Client Liaison role may undertake assessment, support planning, packaged care coordination and case management activities designed in collaboration with the client to assist the client to achieve their identified goals. In addition, this role supports the client to manage and monitor their budget as appropriate to ensure care packages are financially sustainable, and monitors the services provided to ensure these are in accordance with relevant service models and guidelines.This is a full-time permanent position for HAC South Coast - Robina being the main office.Key Responsibilities:Build and maintain positive client relationships as the primary contact for service delivery.Conduct home visits to assess client needs and support goal setting.Collaborate with key personnel to ensure effective service delivery.Manage client budgets for sustainable care packages.Implement and review care agreements in line with Consumer Directed Care (CDC) principles.Provide advocacy, support planning, and tailored case management.Maintain ongoing communication with clients and families to meet care needs.Key Requirements:Current National Police CertificateCurrent Drivers Licence and own reliable vehicleMinimum requirement to hold : Certificate IV Ageing, Cert IV in Lifestyle & Health, Cert IV in Disability, Diploma Enrolled NursingAttainment of nationally recognised competency in case management or equivalent or willingness to attainExperience with Microsoft Office Suite; familiarity with consumer databases is a plusWhat we offer:An opportunity to progress in your career, professionally develop and build upon your current skills and experienceA chance for you to help your colleagues develop within their roles and be part of leading and guiding the teamSalary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)Enjoy the potential tax savings of a Novated Car Lease.Employee Discounts at some of Australia''s leading retailers.6% Bupa Health Insurance Discount.Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.Opportunities to purchase additional annual leave.Pastoral Care Support & Employee Assistance Programs.Free annual Flu vaccinations.Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Administrative, and OtherIndustriesNon-profit Organizations and Health and Human ServicesReferrals increase your chances of interviewing at Anglicare Southern Queensland by 2xSign in to set job alerts for Client Services Representative roles.Burleigh Heads, Queensland, Australia 15 hours agoBurleigh Waters, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 2 weeks agoExecutive Asssistant and Program SupportVarsity Lakes, Queensland, Australia 14 hours agoYatala, Queensland, Australia 2 weeks agoGold Coast, Queensland, Australia 8 hours agoPimpama, Queensland, Australia 1 month agoGold Coast, Queensland, Australia 11 hours agoSurfers Paradise, Queensland, Australia 1 day agoSouthport, Queensland, Australia A$91,843.00-A$97,964.00 2 weeks agoGold Coast, Queensland, Australia 8 hours agoGold Coast, Queensland, Australia 1 day agoSouthport, Queensland, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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