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Job Title


Customer Solutions Advisor - Full time - Penrith


Company : Vodafone Australia


Location : Penrith, New South Wales


Created : 2025-05-15


Job Type : Full Time


Job Description

Customer Solutions Advisor - Full time - PenrithPay CompetitiveLocation: Penrith/NswEmployment type: Full-TimeJob DescriptionAt Vodafone, we do retail a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect this is what drives us to do good work.What youll be doing:Being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.Ensuring customers receive the best value and the best advice.Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app.Accessing training to level up your knowledge on our dynamic and ever-evolving industry.Who are we looking for?You bring a spark of joy and enthusiasm to every customer interaction. Youre an excellent communicator, adaptable, and excited about technologysomeone who is keen to learn about the latest gadgets and trends.Join us with 38 hours to be worked over a minimum of 5 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.What can we offer?Competitive salary with great rewards and opportunities to boost your earnings with incentives and bonuses.SIM plan with unlimited calls, texts, and data.A range of leave benefits including volunteer leave, parental leave, and additional 5 days of leave.In-depth training on all the latest tech as well as on topics like leadership and coaching.Exciting opportunities to further your career into a leadership role or a head office position.Dont meet every single requirement? We''re ok with that. At Vodafone, we recognise that what may make you different, makes the difference! If you are excited about this role, but your experience doesnt align perfectly, we encourage you to apply now regardless.Whats next? Our recruitment process is simple: submit your CV and youll be invited to complete a 15-min assessment to find out more about you. If there is a connection, then youll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager.To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.About the companyVodafone Group plc is a British multinational telecommunications company. #J-18808-Ljbffr