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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff across over 30 countries and distributes hearing healthcare and intelligent audio solutions in more than 130 countries.In Australia, Audika operates over 200 clinics providing hearing services to our valued clients. We aim to prioritize hearing care in the healthcare agenda and improve the quality of life for people with hearing loss.ResponsibilitiesWe are seeking a passionate customer service individual to join us as a Clinic Co-Ordinator on a full-time basis! If you are interested in helping our clients enhance their hearing and quality of life, keep reading! This role is perfect for you.This pivotal role in each clinic contributes to overall clinic performance and enhances our customers experience. We are looking for a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing health care outcomes for all clients.You will learn about our products, services, competitive advantages, and government funding programs. Using this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environmentsExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy to support clients on their hearing journeyHigher School Certificate (HSC) or TAFE qualificationWhat''s in it for you:Permanent full-time role in an established global organization (Monday to Friday)Performance incentivesSupportive hearing care teamProfessional development through clear career paths and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice for a healthier, happier lifeEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika prides itself on a diverse and inclusive culture that respects and values our employees.We are a team of professionals dedicated to bringing the importance of sound to life and connecting our clients through our hearing products.Our values shape a supportive and encouraging culture where everyone can thrive and succeed, starting with our employees.We create trust! We are team players! We develop innovative solutions! We approach everything with a can-do attitude.About Audika GroupThe Audika Group, part of Demant, is one of the world''s leading hearing care retailers with over 3,500 clinics in 25 markets. Joining our team guarantees an inspiring, motivating environment within a highly international setting, working with diverse cultures and perspectives alongside committed colleagues. #J-18808-Ljbffr