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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff across over 30 countries and distributes hearing healthcare and intelligent audio solutions to more than 130 countries.In Australia, Audika operates over 350 clinics providing hearing services to our valued clients. We aim to prioritize hearing care on the healthcare agenda and to improve the quality of life for those living with hearing loss.ResponsibilitiesWe are seeking a passionate customer service professional to join us as a Clinic Co-Ordinator on a part-time basis! If you are interested in helping clients improve their hearing and quality of life, keep reading! This role is for you.This pivotal role in each clinic contributes to clinic performance and enhances our customers experience. We seek a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing healthcare outcomes for our clients.You will learn about our products, services, competitive advantages, and government funding programs. Using this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environmentsExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy to support clients on their hearing journeyHigher School Certificate (HSC) or TAFE QualificationWhat''s in it for you:Permanent Part-Time role within an established global organization (Monday/Tuesday/Thursday with alternate Friday)Performance incentivesSupportive hearing care teamProfessional development through clear career pathways and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice for a healthier, happier lifeEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika prides itself on a diverse and inclusive culture that respects and values our employees.We are a team of professionals dedicated to bringing the importance of sound to life and connecting our clients through our hearing products.We believe that our employees are the foundation of our success. Guided by our values, we foster a supportive and encouraging culture where everyone can thrive and succeed.We create trust! We are team players! We develop innovative solutions! We approach everything with a can-do attitude.About Audika GroupThe Audika Group is the hearing care division of Demant, with over 3,500 clinics across 25 markets. Joining our team means working in an inspiring, motivating, and highly international environment. You will collaborate with colleagues from diverse countries and cultures, in a dynamic and committed team. #J-18808-Ljbffr