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From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, youll see the impact of your work every day. Whether youre in a store, distribution centre, manufacturing site, or on the road, you are a vital part of an iconic Australian brand at the heart of the nation.About the roleReporting to the Store Manager, youll be responsible for the day-to-day management of our online team, customer service team, inventory, and office activities.Youll be at the forefront of delivering exceptional customer service and ensuring the profitability of your store. You will be a highly experienced retail professional, accountable for inventory processes and financial management activities.About you and your skillsProactive in driving continuous improvement of processes and proceduresAble to influence and maintain effective relationships with internal and external stakeholdersCustomer-obsessed and continually seeking to better understand our diverse customersCommitted to promoting a one-team culture that celebrates success and prioritizes team members health, safety, and wellbeingWhats in it for you?More cash staying in your pocket: Eligible team members receive a 5% discount all year on supermarket and liquor online and in-store purchases. Additional double discount periods (10%) are offered throughout the year, along with exclusive hotdeals for team members.Reward through recognition: Recognize and be recognized via our digital platform mythanks, earning points to redeem for gifts and electronic gift cards from various retailers.Opportunities for learning and development: Gain diverse experiences, exposure, and education. Explore career development programs and job-specific training.Novated car leases: Access to leasing options for eligible team members seeking a new vehicle.Investment in your future: Participate in the Coles Group share plan, allowing eligible team members to purchase shares through pre-tax salary sacrifices.Paid parental leave: Support for balancing work and family through paid parental leave for permanent team members.About the recruitment processWe are committed to building a gender-equitable, diverse, inclusive, and welcoming team reflective of the communities we serve. We promote a safe and respectful workplace and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people of all ages, cultures, abilities, sexual orientations, and gender identities.We are happy to adapt our recruitment process to support candidates with disabilities. For more information, visit the Our Recruitment Process section on our careers site or contact us at inclusionrecruitment@coles.com.auJob ID: 155036Employment Type: Full time #J-18808-Ljbffr